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Article > Application : Agent Workspace, Agent Setup, Digital Channels or Workforce Administration or None & UseCase: None

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Standalone:
None (1304) · No (2739) · Yes (1248) · {{{Standalone}}} (134)
productshort:
Draft:PEC-REP (1020) · PEC-REP (359) · Draft:ATC (230) · Draft:PEC-GSM (221) · ATC (216) · Draft:WID (214) · Draft:ContentAdmin (197) · Draft:PEC-WFM (174) · PEC-WFM (136) · Draft:PEC-Developer (103) · Draft:PEC-ROU (102) · Draft:PrivateEdition (86) · Draft:PEC-AS (77) · Draft:GAWFM (76) · Draft:ReleaseNotes (69) · PE-GPR (66) · PrivateEdition (65) · ReleaseNotes (65) · Draft:PE-GPR (64) · Draft:BDS (57)
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Platform:
None (2969) · Genesys Multicloud CX (2) · GenesysCloud (153) · GenesysCloud, GenesysEngage-cloud (4) · GenesysEngage-cloud (1691) · GenesysEngage-cloud, GenesysCloud (2) · GenesysEngage-cloud, PureConnect (27) · GenesysEngage-cloud, PureConnect, GenesysCloud (84) · GenesysEngage-cloudNote: If the hierarchy will be managed and maintained by importing data or through integration with an existing HR system, the following section can be skipped as any manual changes made to the hierarchy will be lost the next time that the hierarchy is refreshed. (1) · GenesysEngage-onpremises (139) · GenesysEngage-onpremises, GenesysCloud (4) · GenesysEngage-onpremises, PureConnect, GenesysCloud (38) · GenesysEngagecloud (2) · GeneysyEngage_cloud (2) · Private Edition (2) · PrivateEdition (3) · PureConnect (13) · PureConnect, GenesysCloud (28) · PureConnect, GenesysCloud, GenesysEngage-cloud (239) · PureConnect, GenesysEngage-cloud (9) · PureEngage (14)
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Role:
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None (415) · Architecture (69) · High availability and disaster recovery (48) · Before you begin (47) · Configuration (31) · Localization (29) · API Events (27) · API Commands (27) · Logging (23) · Getting Started (22) · Deprecation-AllNotices (17) · Metrics (17) · Get started (16) · Ports (14) · Overview (14) · Deploy (10) · Prerequisites (10) · Accessibility (8) · Interdependencies (8) · Logging in and out (8)
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None (2614) · Configuration (39) · Localization (29) · API Commands (27) · API Events (27) · Getting Started (24) · Upgrade, rollback, or uninstall (21) · Overview (15) · Genesys Multicloud CX (11) · Prerequisites (10) · Activity History (9) · Genesys Cloud CX (8) · Logging in and out (8) · PureConnect (7)
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Product:
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Manual:
None (544) · PDMLibraryGIM (364) · Administrator (302) · Deployment (264) · Admin (248) · SDK (227) · AdminGuide (194) · PDMPEGIM-Postgres (184) · PDMCXGIM (171) · Supervisor (144) · Agent (138) · PDNAA (121) · User (115) · CX Insights (110) · GCXIMCPRG (101) · PEGuide (97) · WebAPIs (94) · Help (87) · Developers (79) · WritersGuide (73)
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None (5128) · 21ecf3f4-ef12-4276-8872-1e0e3af9561e (15) · 2cad3824-b3b9-43aa-a726-143cc1aaefe2 (17) · 45d1441f-dc69-4a17-bd47-af5d811ce167 (2) · 55cef4ff-9306-4313-8fd8-377282a38478 (44) · 7617f411-2cb3-47cc-b3d8-5c3f8d0e295a (3) · 7a5823f3-05b5-412b-b580-e73e34079c41 (22) · 9c3ae89b-4f75-495b-85f8-d8c4afcb3f97 (48) · bf21dc7c-597d-4bbe-8df2-a2a64bd3f167 (54) · e38fb4a6-02d6-48d0-a6f1-32635fb394bc (28) · e58addd1-923c-445b-b6f5-f0225a55bd15 (6) · f94c5001-0cfd-4352-ace3-a27b07d5f3a1 (49)

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