Get started with Altocloud for Genesys Engage on-premises
Genesys Engage premises-based customers should complete these initial tasks in order to use Altocloud.
Complete the following procedures
- Prepare your platform.
- Assign permissions to your users.
- Learn about Altocloud's tracking capabilities and how to prepare widgets for Altocloud. Then update your webpages with the Altocloud tracking snippet.
- Configure Web tracking.
Prepare your platform
Assign Altocloud permissions
You manage Altocloud permissions in the Genesys Cloud Admin menu under People & Permissions. For information on how to assign these permissions to your users, see Altocloud permissions overview.