Billing and usage
Understand how you can monitor your usage charges for Genesys Predictive Engagement events.
- Any of the following Billing permissions:
- Billing > All Permissions
- Billing > Subscription > Add
- Billing > Subscription > View
About your usage
We price Genesys Predictive Engagement on a per-event basis. Genesys Predictive Engagement, measures usage for the following types of events:
View your usage
Monitor your Genesys Predictive Engagement usage in the Subscription section of Genesys Cloud.
Usage counts update daily. When you view your usage, you see the total number of events as of the previous day.
For more information about your event pricing, see View your billing and usage summary.