From Genesys Documentation
Jump to: navigation, search
Click on any of the following to see the documentation for that version:

ReleaseNotes.png

Release Notes

Important
Release Notes for Predictive Engagement features in Genesys Cloud CX are included in the Genesys Cloud CX Release Notes. For Predictive Engagement features that are specific for PureConnect, click the following link and search or filter for Predictive Engagement.

Release Notes

GetStarted.png

Get started

AdditionalResources.png

Videos



GetStarted.png

Review solutions, best practices, and business scenarios


InstallConfig.png

Track journey data


InstallConfig.png

Create actions and action maps

InstallConfig.png

Integrate with third-party products

Supervisor.png

See reports and analytics

DeveloperResources.png

Developer resources

AgentLanding.png

Agent resources

Retrieved from "https://all.docs.genesys.com/ATC (2022-06-30 05:02:29)"