About event tracking with tag managers
From Genesys Documentation
Use your preferred tag manager to deploy the Altocloud tracking snippet and customize its tracking behavior.
Examples and scenarios
View examples of the types of event tags you can use to refine how Altocloud tracks user activities. Review the scenario to understand the complete process of building custom tags, deploying them on your website, and then using them with Altocloud segments.
Google Tag Manager
You can use Google Tag Manager's pre-built tags, triggers, and variables, to track events that are specific to your webpage and business needs.
Adobe Launch
You can use Adobe Launch's pre-built extensions, rules, actions, events, and conditions, to track events that are specific to your webpage and business needs.
Tag library
Use prebuilt tags to streamline your implementation.