Altocloud Administrator's Guide

From Genesys Documentation
Jump to: navigation, search
This manual is for version Current of Altocloud.

Configure and administer Altocloud for your organization.

Get started

Get started implementing Altocloud in your organization.

Track journey events

Learn how to start tracking with Altocloud. Then build the tools for identifying and organizing types of customers and their trackable behaviors.

Build actions and action maps

Learn about the types of actions in Altocloud and how to find them in the Action Library. Learn how to build action maps that use actions to engage customers and further business goals.

See results

Learn about the analytics capabilities that Altocloud provides.

Third-party integrations

Use an Architect flow action to send journey context data information to third-party systems using a special type of Architect workflow.

Solutions, best practices, and business scenarios

Improve and extend your use of Altocloud by reviewing these articles.

Retrieved from " (2020-09-24 12:50:42)"