Configure and deploy Genesys Messenger
Learn how to configure and deploy Genesys Messenger to your website.
Configuration and deployment overview
To use web messaging on your website, configure a Messenger window and deploy it to your website. Messenger allows website visitors to interact with bots and agents.
Define the Messenger window appearance
Define the appearance of the Messenger window in Genesys Cloud CX. For more information, see Configure Messenger in the Genesys Cloud CX Resource Center.
For more information about how developers can configure Messenger, see the following in the Genesys Cloud CX Developer Center:
Define the messaging experience
Create a Messenger deployment