Examples: Events methods with content offers
From Genesys Documentation
This topic is part of the manual Journey JavaScript SDK for version Current of Genesys Predictive Engagement.
Contents
See examples of how to use Events methods with content offers.
Important
This article only applies to customers using web chat. If you are a Genesys Cloud CX customer, we encourage you to use the new web messaging feature to replace web chat.Subscribe to offered events
ac('on', 'contentoffer:offered', (event) => {
console.log('received %s:%s event', event.actionMediaType, event.actionState, event);
});
Subscribe to accepted events
ac('on', 'contentoffer:accepted', (event) => {
console.log('received %s:%s event', event.actionMediaType, event.actionState, event);
});
Subscribe to rejected events
ac('on', 'contentoffer:rejected', (event) => {
console.log('received %s:%s event', event.actionMediaType, event.actionState, event);
});
Subscribe to ignored events
ac('on', 'contentoffer:ignored', (event) => {
console.log('received %s:%s event', event.actionMediaType, event.actionState, event);
});
Subscribe to errored events
ac('on', 'contentoffer:errored', (event) => {
console.log('received %s:%s event', event.actionMediaType, event.actionState, event);
});
Subscribe to all content offer events
ac('on', 'contentoffer:all', (event) => {
console.log('received %s:%s event', event.actionMediaType, event.actionState, event);
});
Unsubscribe from content offers in the offered state
ac('off', 'contentoffer:offered', eventHandler); // unsubscribes `eventHandler` from 'contentoffer:offered' events
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