Prepare widgets for Genesys Predictive Engagement
Learn why and how to configure a widget for use with Genesys Predictive Engagement.
About web messaging
1. Administrators: Create a Genesys Cloud Version 2 widget
Follow the instructions to configure a Genesys Cloud Version 2 widget.
As you configure the widget, remember:
- Give the widget a meaningful name that indicates its use with Genesys Predictive Engagement.
- The list of allowed domains for the widget should match the list of allowed domains for Genesys Predictive Engagement.
- After you save the widget, copy the deployment key for use as you complete your platform-specific configuration and deployment.