Genesys Predictive Engagement Plugin for Workspace Desktop Edition Deployment Guide
From Genesys Documentation
The following topics are defined for this manual but are not included in the list of topics: About the plugin
This manual is for version Current of Genesys Predictive Engagement.
Search the table of all articles in this guide, listed in alphabetical order, to find the article you need.
| Article | Description |
|---|---|
| Article | Description |
| About the Genesys Predictive Engagement Plugin for Workspace Desktop Edition | The Genesys Predictive Engagement plugin for Workspace Desktop Edition presents customer journey information from Genesys Predictive Engagement content in Genesys Multicloud CX agent workspaces. |
| Configure the Genesys Predictive Engagement Plugin for Workspace Desktop Edition | Configure the Genesys Predictive Engagement Plugin for Workspace Desktop Edition. |
| Install the Genesys Predictive Engagement Plugin for Workspace Desktop Edition | This article describes how to install the Genesys Predictive Engagement Plugin for Workspace Desktop Edition. |
| Prerequisites | This article describes the prerequisites for the Genesys Predictive Engagement Plugin for Workspace Desktop Edition. |
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