forms: track

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This topic is part of the manual Journey JavaScript SDK for version Current of Genesys Predictive Engagement.

Learn how to use theforms:track method to capture when visitors complete web-based forms.

Description

The forms:track method tracks form submission and abandonment events. By default, forms tracking captures form data when a visitor submits or abandons a form.

  • Recorded form data includes the values of all input, select, and text area fields.
  • Recorded form data excludes the values of hidden, submit, and password fields, along with any fields that contain any of the sensitive input strings.
Important
For Genesys Predictive Engagement SDK forms tracking to capture form data, each input requires a properly defined name attribute.

For more information, see Form Tracking API.


Signature

ac('forms:track', [selector], [options]);


Arguments


selector

  • Description: CSS selector for the element or elements to track
  • Type: String
  • Status: Optional
  • Default: Form

options

  • Description: Activity or behavior to track
  • Type: Object
  • Status: Optional
  • Default: {}
  • Properties: See the following table.
Name Description Type Status Default Arguments
captureFormDataOnAbandon
Boolean optional true  
captureFormDataOnSubmit
Boolean optional true  
transform
function optional
formDataObject
traitsMapper   traitsMapper      
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