off

To unsubscribe from receiving notifications about a particular type of SDK activity, use ac('off').

Important

This article only applies to customers using web chat. If you are a Genesys Cloud CX customer, we encourage you to use the new web messaging feature to replace web chat.

Description

Use ac('off') to unsubscribe from receiving future SDK events of a given event type and state.

Signature

ac('off', '<eventName>', function eventHandler(evt) { /* do stuff */ });

Example

See:

• Examples: Events methods with content offers
• Examples: Events methods with web chats