About Events methods
From Genesys Documentation
This topic is part of the manual Journey JavaScript SDK for version Current of Genesys Predictive Engagement.
Important
This article only applies to customers using web chat. If you are a Genesys Cloud CX customer, we encourage you to use the new web messaging feature to replace web chat.Contents
Events methods
Events methods allow you to receive notifications about activities that the Journey JavaScript SDK tracks.
Use Events methods with content offers
You can use Events methods to capture data related to Content offers.
Use Events methods with web chats
You can use Events methods to capture data related to web chats.