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This topic is part of the manual Journey JavaScript SDK for version Current of Genesys Predictive Engagement.


Learn how to use the serialize method to submit serialized data from a form.

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The serialize method creates a JSON object where the keys are the form elements names, and the value for each key is the value(s) of the corresponding form elements. This method is useful in scenarios such as submitting a form with AJAX, since submit cannot capture the form submission. Instead a record can be invoked passing the serialized form data as its last argument. The serialize method takes the following parameters:

  • A unique identifier of the HTML form element
  • An (optional) array with the names of the elements to serialize
  • A callback function with the serialized form data into a JSON object
ac('serialize', 'my-form', function(data) {
Retrieved from " (2023-01-31 14:21:14)"
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