Event tag examples
From Genesys Documentation
Contents
Review some examples of the types of tags that you can build and deploy with tag managers.
Examples
| Create this event tag | To trigger an action map when |
| Add to cart | If customer removes an item from a cart |
| Remove from cart | A customer submits a form |
| Submit quote | A customer re-submits details multiple times into a free form box |
| Multiple entries in box | A customer receives an error message after submitting a form |
| Adobe Analytics CMP Tracking in URL |
A customer is at the checkout page and starts viewing other pages without returning to the checkout for the next 5 minutes |
| Scroll to Bottom | A customer scrolls to the bottom of a page. See the scenario. |