Event tracking with tag managers
From Genesys Documentation
This manual is for version Current of Genesys Predictive Engagement.
Learn how to track events with tag managers.
Get started
Get started tracking events with tag managers.
Tag managers
Learn how to deploy Genesys Predictive Engagement tracking on your website using your preferred tag manager.
Business scenarios and best practices
See example business scenarios and review best practices.
Tag library
Learn how to use predefined tags to customize how Genesys Predictive Engagement works.
- Messaging-related tags (for Genesys Cloud CX customers using web messaging)
- Chat-related tags (for customers using web chat)
- Event click-related tags
- Page-related tags
- Product-related tags
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