Deprecation: Select mappable customer traits
|Announcement date||Deprecation date||Associated product deprecations|
|May 19, 2021||July 28, 2021||View|
Genesys is ending support for the following customer traits:
What does this mean?
Am I affected?
How can I prepare for this deprecation?
These traits will no longer appear in Live Now.
To continue using these traits in segments, outcomes, and action maps, use the AC(record) method to generate custom web events manually. For more information, see record.
What if I need help or have questions?
Please reach out to your local Genesys representative.
Contact My Support.