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Standalone:
None (418) · No (913) · Yes (760)
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Platform:
None (864) · GenesysCloud (56) · GenesysEngage-cloud (856) · GenesysEngage-cloud, PureConnect, GenesysCloud (13) · GenesysEngage-cloudNote: If the hierarchy will be managed and maintained by importing data or through integration with an existing HR system, the following section can be skipped as any manual changes made to the hierarchy will be lost the next time that the hierarchy is refreshed. (1) · GenesysEngage-onpremises (11) · GenesysEngage-onpremises, PureConnect, GenesysCloud (38) · PureConnect (6) · PureConnect, GenesysCloud (28) · PureConnect, GenesysCloud, GenesysEngage-cloud (218)
ComingSoon:
None (1239) · No (834) · Yes (17)
Role:
None (1796) · Administrator (33) · Administrator, Agent, Supervisor (3) · Administrator, Developer (2) · Administrator, Supervisor (117) · Agent (29) · Developer (1) · Supervisor (109)
DisplayName:
None (52) · Architecture (8) · Agent Login-Logout Details Report (7) · Agent State Details Report (7) · Agent Group Membership Details Report (7) · Prerequisites (6) · Callback reports (6) · Agent Details Activity Report (6) · Get started with Genesys Predictive Engagement for Genesys Multicloud CX (6) · Outbound Contact reports (6) · Get started (6) · iWD Metrics (5)
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TocName:
None (921) · Genesys Multicloud CX (10) · Genesys Cloud CX (9) · Agent State Details Report (7) · Agent Login-Logout Details Report (7) · Agent Group Membership Details Report (7) · Prerequisites (6) · Agent Details Activity Report (6) · Callback reports (6) · PureConnect (6) · Outbound Contact reports (6)
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Manual:
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UseCase:
None (2085) · CE37 (2) · EE01, EE02, EE03, EE10-A, EE28 (1) · SL09 (2)
PEPageType:
None (2061) · 21ecf3f4-ef12-4276-8872-1e0e3af9561e (1) · 2cad3824-b3b9-43aa-a726-143cc1aaefe2 (2) · 45d1441f-dc69-4a17-bd47-af5d811ce167 (2) · 55cef4ff-9306-4313-8fd8-377282a38478 (3) · 7617f411-2cb3-47cc-b3d8-5c3f8d0e295a (1) · 7a5823f3-05b5-412b-b580-e73e34079c41 (3) · 9c3ae89b-4f75-495b-85f8-d8c4afcb3f97 (6) · bf21dc7c-597d-4bbe-8df2-a2a64bd3f167 (5) · e38fb4a6-02d6-48d0-a6f1-32635fb394bc (2) · f94c5001-0cfd-4352-ace3-a27b07d5f3a1 (4)

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