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Article > productshort : ATC or Draft:PEC-GSM or Draft:PEC-REP or Draft:PEC-WFM or PEC-REP & UseCase: None

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Standalone:
None (431) · No (949) · Yes (1014)
productshort: (Click arrow to add another value)
Platform:
None (1180) · GenesysCloud (22) · GenesysEngage-cloud (1031) · GenesysEngage-cloud, PureConnect, GenesysCloud (4) · GenesysEngage-cloudNote: If the hierarchy will be managed and maintained by importing data or through integration with an existing HR system, the following section can be skipped as any manual changes made to the hierarchy will be lost the next time that the hierarchy is refreshed. (1) · GenesysEngage-onpremises (12) · GenesysEngage-onpremises, PureConnect, GenesysCloud (19) · PureConnect (3) · PureConnect, GenesysCloud (14) · PureConnect, GenesysCloud, GenesysEngage-cloud (108)
ComingSoon:
None (1539) · No (849) · Yes (6)
Role:
None (1954) · Administrator (40) · Administrator, Agent, Supervisor (3) · Administrator, Developer (3) · Administrator, Supervisor (231) · Agent (29) · Developer (1) · Supervisor (133)
DisplayName:
None (61) · Architecture (12) · Agent State Details Report (9) · Agent Login-Logout Details Report (9) · Agent Group Membership Details Report (9) · Agent Details Activity Report (8) · iWD Metrics (7) · High availability and disaster recovery (7) · Outbound Contact reports (7) · Callback reports (7) · Agent metrics (6) · Agent Attributes (6) · iWD folder (6)
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TocName:
None (1219) · Agent Login-Logout Details Report (9) · Agent State Details Report (9) · Agent Group Membership Details Report (9) · Agent Details Activity Report (8) · Callback reports (7) · Outbound Contact reports (7) · Genesys Multicloud CX (6)
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Dimension:
None (2275) · ActionMaps (4) · Analytics (5) · api.session (3) · ArchFlow (7) · Compliance (3) · ContentOffers (6) · Cookies (3) · DevTracking (6) · EventsMethods (4) · FormTrackAPI (1) · FreqCap (2) · initialization methods (3) · Journey Shaping (1) · JourneyData (7) · Metrics (3) · Modules (8) · Outcomes (5) · RealTime (14) · Segments (7) · Segments, Outcomes, ActionMaps (2) · Sessions (3) · UtilityMethods (4) · WebActions (5) · WebChat (6) · WebMessaging (6) · WebTrackingLimit (1)
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PDMLibraryGIM (358) · RPRT (273) · PDMPEGIM-Postgres (184) · PDMCXGIM (171) · None (151) · Supervisor (147) · PDNAA (121) · CX Insights (110) · GCXIMCPRG (101) · AdminGuide (94) · RT (53) · GCXIPRGLibrary (51) · SDK (49) · GIMPEGuide (44) · Admin (40) · Administrator (37) · Agent (36) · GCXIPEGuide (36) · Super (33) · SupervisorHelp (29)
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Application:
None (1970) · IVR Administration (8) · Pulse Reporting (42) · Pulse Reporting, Reporting GCXI (4) · Pulse Reporting, Reporting, Reporting Administration GCXI, Reporting GCXI (2) · Reporting Administration GCXI (2) · Reporting Administration GCXI, Reporting GCXI (1) · Reporting GCXI (21) · Reporting, Reporting GCXI (206) · Workforce Administration (20) · Workforce Administration, Workforce Management (1) · Workforce Management (117)
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PEPageType:
None (2342) · 21ecf3f4-ef12-4276-8872-1e0e3af9561e (3) · 2cad3824-b3b9-43aa-a726-143cc1aaefe2 (3) · 45d1441f-dc69-4a17-bd47-af5d811ce167 (2) · 55cef4ff-9306-4313-8fd8-377282a38478 (6) · 7617f411-2cb3-47cc-b3d8-5c3f8d0e295a (1) · 7a5823f3-05b5-412b-b580-e73e34079c41 (5) · 9c3ae89b-4f75-495b-85f8-d8c4afcb3f97 (11) · bf21dc7c-597d-4bbe-8df2-a2a64bd3f167 (10) · e38fb4a6-02d6-48d0-a6f1-32635fb394bc (4) · f94c5001-0cfd-4352-ace3-a27b07d5f3a1 (7)

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