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Article > Dimension : Journey or None & Product : Agent Setup or Agent Workspace or Designer or Genesys Predictive Engagement or Genesys Predictive Routing or None

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Standalone:
None (178) · No (919) · Yes (431) · {{{Standalone}}} (92)
productshort:
Draft:PEC-REP (255) · Draft:DES (152) · DES (136) · Draft:ATC (130) · Draft:PEC-AS (129) · ATC (116) · PEC-REP (83) · PE-GPR (61) · PEC-AS (59) · Draft:PE-GPR (59) · Draft:PEC-Developer (45) · ReleaseNotes (42) · Draft:ReleaseNotes (42) · Draft:PEC-AD (38) · PEC-AD (36) · Draft:GPR (24) · PEC-Developer (18) · Draft:PEC-Dev (17) · STRMS (14)
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Platform:
None (801) · GenesysCloud (41) · GenesysEngage-cloud (576) · GenesysEngage-cloud, PureConnect, GenesysCloud (14) · GenesysEngage-onpremises (81) · GenesysEngage-onpremises, PureConnect, GenesysCloud (20) · PureConnect (6) · PureConnect, GenesysCloud (8) · PureConnect, GenesysCloud, GenesysEngage-cloud (72) · PureEngage (1)
ComingSoon:
None (751) · No (843) · Yes (24)
Role:
None (1178) · Administrator (367) · Administrator, Agent, Supervisor (4) · Administrator, Developer (1) · Administrator, Reviewer (2) · Administrator, Supervisor (1) · Agent, Supervisor (52) · Developer (1) · Staff (8) · Supervisor (4)
DisplayName:
None (103) · Architecture (11) · Get started (7) · Time Attributes (6) · Get started with Genesys Predictive Engagement for Genesys Multicloud CX (6) · User Data Call Survey Attributes (6) · Routing Scenarios Using GPR (5) · Service Objects Attributes (5) · User Data Example Attributes (5) · Deprecation-AllNotices (5)
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TocName:
None (709) · Genesys Multicloud CX (10) · Genesys Cloud CX (9) · PureConnect (6) · Routing scenarios using GPR (5) · View KPI outcome (4) · How Does GPR Score Agents? (4) · Troubleshooting (4) · Standard responses (4) · The Settings menu (4) · View model accuracy (4) · Create and update users and roles (4) · Monitor predictor feature coverage (4) · Genesys Multicloud CX Prerequisites (4)
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Manual:
None (275) · Designer (241) · PDMPEGIM-Postgres (168) · ManageCC (142) · Deployment (93) · Help (81) · AdminGuide (68) · WebAPIs (63) · GCXIMCPRG (61) · Agent (55) · Source (40) · AgentGuide (33) · DESPEGuide (31) · Event (30) · PDMLibraryGIM (26) · SDK (24) · Administrator (22) · PacingServiceDeployment (15) · Admin (15) · WWEPEGuide (15)
Other values:
Application:
None (1278) · Agent Setup (86) · Agent Setup, Agent Workspace (2) · Agent Setup, Designer, Platform Administration (2) · Agent Workspace (3) · Agent Workspace, Agent Setup (5) · Agent Workspace, Agent Setup, Callback, Designer, Pulse Reporting, Recording, Reporting GCXI (1) · Agent Workspace, Agent Setup, Designer, Outbound (2) · Agent Workspace, Designer, Pulse Reporting, Reporting GCXI (1) · App Studio (1) · Designer (222) · GPR Core Platform (2) · Platform Administration (10) · Reporting, Reporting GCXI (1) · Workforce Management (2)
UseCase:
None (1612) · CE16, CE18, CE19, CE27, CE29 (2) · CE37 (2) · SL09 (2)
PEPageType:
None (1590) · 21ecf3f4-ef12-4276-8872-1e0e3af9561e (1) · 2cad3824-b3b9-43aa-a726-143cc1aaefe2 (1) · 55cef4ff-9306-4313-8fd8-377282a38478 (5) · 7a5823f3-05b5-412b-b580-e73e34079c41 (2) · 9c3ae89b-4f75-495b-85f8-d8c4afcb3f97 (5) · bf21dc7c-597d-4bbe-8df2-a2a64bd3f167 (3) · e38fb4a6-02d6-48d0-a6f1-32635fb394bc (4) · e58addd1-923c-445b-b6f5-f0225a55bd15 (1) · f94c5001-0cfd-4352-ace3-a27b07d5f3a1 (6)

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