Quick links

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• Administrator

Learn about common tasks for administrators in Designer.

Related documentation:

• Getting Started with Designer

Use these topics as a starting point to find the information you need.

Getting started

Learn the basics.

• Getting started with Designer
• Using the Designer user-interface
• Understanding the application workflow
• Designer roles and permissions
• Managing variables

Managing resources

View and manage your application resources.

• Business Controls (Business Hours, Special Days, Emergency Flags, Data Tables)
• Media resources and collections
• Digital messaging resources
• Speech grammars
• Bot Registry

Building applications

Using the various blocks to build applications in Designer.

• Application phases
• Working with blocks

Reporting and Analytics

Designer has an integrated set of dashboards that provide detailed information about your operations.

• Designer Analytics
• Managing the dashboards