High availability and disaster recovery

From Genesys Documentation
Jump to: navigation, search
This topic is part of the manual Designer Private Edition Guide for version Current of Designer.


Find out how Designer provides disaster recovery in the event the service goes down.

Related documentation:
Early Adopter Program
Genesys Engage cloud private edition is being released to pre-approved customers as part of the Early Adopter Program. Please note that the documentation and the product are subject to change. For more details about the program, please contact your Genesys representative.


Designer and DAS must be deployed as highly available in order to avoid single points of failure. A minimum of 2 replicas of each service must be deployed to achieve HA.

The Designer and DAS service pods can be automatically scaled up or down based on metrics such as CPU and memory utilization. The Deployment configuration settings section provides more information on configuring HA and auto-scaling.

Refer to the Genesys Docker Deployment Guide for more information on general HA recommendation for Kubernetes.

Retrieved from "https://all.docs.genesys.com/DES/Current/DESPEGuide/HADR (2021-09-22 21:17:01)"