Setting up Genesys Multicloud CX Private Edition

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The following topics are defined for this manual but are not included in the list of topics: Setting up an OpenShift Container Registry
This manual is for version Current of Genesys Multicloud CX Private Edition.

This guide provides general information covering what you need to know about setting up Genesys Multicloud CX private edition in your environment.

Genesys Multicloud CX private edition is a microservices-based contact center offering that adopts containerization technology for all the components.

Overview

Learn about Genesys Multicloud CX private edition, its architecture, the private edition services, and an overview on private edition's networking, and security.

Requirements

Learn about prerequisites, third-party dependencies, and responsibilities between your organization and Genesys in setting up Genesys Multicloud CX private edition.

Deployment overview

Have a quick tour of the deployment steps and learn about setting up your infrastructure to run Genesys Multicloud CX private edition.

Configure your environment

Learn about the topology, namespace recommendations, and security settings for configuring your Genesys Multicloud CX private edition environment.

Upgrade

Learn about different types of upgrades supported by Genesys Multicloud CX services.

Uninstall

Learn about the steps involved in uninstalling Genesys Multicloud CX private edition.

Troubleshooting

  • Content coming soon

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