Setting up Genesys Multicloud CX Private Edition

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This manual is for version Current of Genesys Multicloud CX Private Edition.

This guide provides general information covering what you need to know about setting up Genesys Multicloud CX private edition in your environment.

Early Adopter Program
Genesys Multicloud CX private edition is being released to pre-approved customers as part of the Early Adopter Program. Please note that the documentation and the product are subject to change. For more details about the program, please contact your Genesys representative.

Genesys Multicloud CX private edition is a microservices-based contact center offering that adopts containerization technology for all the components.

Requirements

Learn about prerequisites, third-party dependencies, and responsibilities between your organization and Genesys in setting up Genesys Multicloud CX private edition.

Deployment overview

Have a quick tour of the deployment steps and learn about setting up your infrastructure to run Genesys Multicloud CX private edition.

Configure your environment

Learn about the topology, namespace recommendations, and security settings for configuring your Genesys Multicloud CX private edition environment.

Upgrade

Learn about different types of upgrades supported by Genesys Multicloud CX services.

Uninstall

Learn about the steps involved in uninstalling Genesys Multicloud CX private edition.

  • Content coming soon

Troubleshooting

Find out how to troubleshoot if you encounter any issues while deploying Genesys Multicloud CX private edition.

  • Content coming soon

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