Genesys Multicloud CX Private Edition Release Notes

These Release Notes provide information about recent releases of Genesys Multicloud CX services, starting with March 31, 2021. Click the Release Date next to a particular service name to see detailed information for that release. The release date indicates the earliest date when a service release might be available in your environments. Some updates might not apply to all environments.

This table lists any Genesys Multicloud CX private edition release note from the last 7 days.

Service	Release	Released On	Helm	Containers
Designer	100.0.202.0011	May 11, 2022	N/A	designer:100.0.202.0011
Designer Application Server (DAS)	100.0.001.0043	May 11, 2022	designer-100.0.122+1405.tgz designer-das-100.0.111+0804.tgz	das:100.0.001.0043
Digital Channels	100.0.118.0865	May 11, 2022	N/A	N/A
Genesys CX Insights	100.0.028.0000	May 09, 2022	gcxi-100.0.028+0000.tgz	gcxi:100.0.028.0000 gcxi_control:100.0.028.0000

*The helm charts and containers for this service are provided by a parent service. Check the containers page for that parent service for the latest details.

This table lists any Genesys Multicloud CX private edition release note from the last 30 days.

Service	Release	Released On	Helm	Containers
Authentication Service	100.0.007.3692	May 04, 2022	gauth-100.0.007+0145.tgz	gws-core-auth:100.0.007.3692 gws-core-environment:100.0.007.1927 gws-ui-auth:100.0.007.1355
CX Contact	100.0.029.0005	May 02, 2022	cxcontact-029.0005.342.tgz	cc-virtual-alb:1.12.0-21 cxc-amark-app:100.0.029.0005.9042 cxc-amark-ui:100.0.029.0005.8784 cxc-campaign-manager:100.0.029.0005.3920 cxc-compliance:100.0.029.0005.3946 cxc-dial-manager:100.0.029.0005.1139 cxc-job-scheduler:100.0.029.0005.2709 cxc-list-builder:100.0.029.0005.4712 cxc-list-manager:100.0.029.0005.3873 deploy_cx_contact:100.0.029.0005.453
Designer	100.0.202.0011	May 11, 2022	N/A	designer:100.0.202.0011
Designer Application Server (DAS)	100.0.001.0043	May 11, 2022	designer-100.0.122+1405.tgz designer-das-100.0.111+0804.tgz	das:100.0.001.0043
Digital Channels	100.0.118.0865	May 11, 2022	N/A	N/A
Genesys CX Insights	100.0.028.0000	May 09, 2022	gcxi-100.0.028+0000.tgz	gcxi:100.0.028.0000 gcxi_control:100.0.028.0000
Genesys Softphone	9.0.019.06	April 21, 2022	N/A	N/A
IWD Data Mart	100.0.007.1933	April 26, 2022	iwddm-cronjob-100.0.006+0008.tgz	iwd_dm_cloud:100.0.007.1933

*The helm charts and containers for this service are provided by a parent service. Check the containers page for that parent service for the latest details.

This table lists the most current release note for each Genesys Multicloud CX private edition service.

Service	Release	Released On	Helm	Containers
Agent Desktop	9.0.000.93	April 07, 2022	N/A	N/A
Agent Setup	9.0.000.96	April 07, 2022	N/A	N/A
Authentication API	9.0.000.70	June 30, 2021	See parent*	See parent*
Authentication Service	100.0.007.3692	May 04, 2022	gauth-100.0.007+0145.tgz	gws-core-auth:100.0.007.3692 gws-core-environment:100.0.007.1927 gws-ui-auth:100.0.007.1355
Billing Data Service (BDS)	100.0.003.0029	March 31, 2022	bds-config-100.0.003+0029-pe.tgz bds-cronjob-100.0.003+0029.tgz bds-grafana-dashboard-100.0.003+0029.tgz	scripts:100.0.003.0029
Callback	100.0.002.2105	March 17, 2022	ges-100.0.002+0010.tgz	ges:100.0.002.2105
CX Contact	100.0.029.0005	May 02, 2022	cxcontact-029.0005.342.tgz	cc-virtual-alb:1.12.0-21 cxc-amark-app:100.0.029.0005.9042 cxc-amark-ui:100.0.029.0005.8784 cxc-campaign-manager:100.0.029.0005.3920 cxc-compliance:100.0.029.0005.3946 cxc-dial-manager:100.0.029.0005.1139 cxc-job-scheduler:100.0.029.0005.2709 cxc-list-builder:100.0.029.0005.4712 cxc-list-manager:100.0.029.0005.3873 deploy_cx_contact:100.0.029.0005.453
Designer	100.0.202.0011	May 11, 2022	N/A	designer:100.0.202.0011
Designer Application Server (DAS)	100.0.001.0043	May 11, 2022	designer-100.0.122+1405.tgz designer-das-100.0.111+0804.tgz	das:100.0.001.0043
Digital Channels	100.0.118.0865	May 11, 2022	N/A	N/A
Email	100.0.076.0290	October 29, 2021	iwdem-100.0.0760290.tgz	iwd-email:100.0.076.0290
Genesys CX Insights	100.0.028.0000	May 09, 2022	gcxi-100.0.028+0000.tgz	gcxi:100.0.028.0000 gcxi_control:100.0.028.0000
Genesys Info Mart	100.0.116.2900	February 08, 2022	gim-100.0.116+2900.tgz gim-monitoring-100.0.116+2900.tgz	gim:100.0.116.2900
Genesys Pulse	100.0.000.0012	March 24, 2022	cdn-uploader-100.0.000+0012.tgz dcu-100.0.000+0012.tgz init-100.0.000+0012.tgz init-tenant-100.0.000+0012.tgz lds-100.0.000+0012.tgz monitor-100.0.000+0012.tgz permissions-100.0.000+0012.tgz pulse-100.0.000+0012.tgz	collector:100.0.000.0012 configurator:100.0.000.0012 cs_proxy:100.0.000.0012 init:100.0.000.0012 lds:100.0.000.0012 monitor_dcu_push_agent:100.0.000.0012 monitor_lds_push_agent:100.0.000.0012 pulse:100.0.000.0012 pulse_ui:100.0.000.0012 ss:100.0.000.0012 userpermissions:100.0.000.0012
Genesys Softphone	9.0.019.06	April 21, 2022	N/A	N/A
Genesys Web Services and Applications	9.0.003.11	April 13, 2022	gws-ingress-1.0.28.tgz gws-monitoring-1.0.24.tgz gws-services-1.0.92.tgz wwe-nginx-9.0.5.tgz	gws-app-provisioning:9.0.001.05 gws-app-workspace:9.0.001.00 gws-platform-chat:9.0.000.54 gws-platform-configuration:9.0.000.91 gws-platform-datacollector:9.0.000.60 gws-platform-ixn:9.0.000.53 gws-platform-ocs:9.0.000.56 gws-platform-setting:9.0.000.62 gws-platform-statistics:9.0.000.71 gws-platform-ucs:9.0.000.52 gws-platform-voice:9.0.000.76 gws-system-nginx:9.0.000.26 gws-ui-crmworkspace:9.0.000.72 gws-ui-provisioning:9.0.000.96 gws-ui-workspace:9.0.000.93
GIM Config Adapter	100.0.100.2300	February 08, 2022	gca-100.0.100+2300.tgz gca-monitoring-100.0.100+2300.tgz	gca:100.0.100.2300
GIM Stream Processor	100.0.100.1400	February 08, 2022	gsp-100.0.100+1400.tgz	gsp:100.0.100.1400
GVP Configuration Server	100.0.100.0056	February 22, 2022	gvp-configserver-100.0.1000056.tgz	gvp_confserv:100.0.100.0056 gvp_configserver_configserverinit:100.0.100.0056 gvp_configserver_servicehandler:100.0.100.0056
GVP Media Control Platform	100.0.100.0070	April 06, 2022	gvp-mcp-100.0.1000070.tgz	gvp_mcp:100.0.100.0070 (updated) gvp_mcp_confighandler:100.0.100.0070 (updated) gvp_mcp_servicehandler:100.0.100.0070 (updated) gvp_snmp:100.0.100.0027 (updated) recording-provider:100.0.100.1610 (no change) fluent/fluent-bit:1.8.2 (no change)
GVP Reporting Server	100.0.100.0133	February 22, 2022	gvp-rs-100.0.1000133.tgz	gvp_rs_init:100.0.100.0133 gvp_rs:100.0.100.0133 gvp_snmp:100.0.100.0012
GVP Resource Manager	100.0.100.0152	February 22, 2022	gvp-rm-100.0.1000152.tgz	gvp_rm:100.0.100.0152 gvp_rm_cfghandler:100.0.100.0152 gvp_snmp:100.0.100.0012 fluent/fluent-bit:1.8.2
GVP Service Discovery	100.0.100.0055	March 23, 2022	gvp-sd-100.0.1000055.tgz	gvp_sd:100.0.100.0055
Intelligent Workload Distribution	100.0.076.1437	October 29, 2021	iwd-100.0.0761437.tgz	iwd:100.0.076.1437
Interaction Server	100.0.005.1205	March 31, 2022	N/A	N/A
IWD Data Mart	100.0.007.1933	April 26, 2022	iwddm-cronjob-100.0.006+0008.tgz	iwd_dm_cloud:100.0.007.1933
Provisioning API	9.0.000.93	June 30, 2021	N/A	N/A
Reporting and Analytics Aggregates (RAA)	100.0.011.0100	April 07, 2022	gcxi-raa-100.0.011+0100.tgz	raa:100.0.011.0100
Service Client API	9.0.000.86	September 17, 2021	N/A	N/A
Statistics API	9.0.000.61	June 30, 2021	N/A	N/A
Telemetry Services	100.0.003.1501	October 29, 2021	telemetry-service-100.0.003+1501.tgz	telemetry-service:100.0.003.1501
Universal Contact Service	100.0.097.0009	February 16, 2022	ucsx-addtenant-100.0.0970009.tgz ucsx-100.0.0970009.tgz	ucsx:100.0.097.0009
Voice Agent State Service	100.0.100.0010	March 28, 2022	voice-agent-100.0.1000003.tgz voice-alertrules-100.0.1000005.tgz voice-dashboards-100.0.1000008.tgz	agent_node:100.0.1000010
Voice Call State Service	100.0.100.0008	March 28, 2022	voice-alertrules-100.0.1000005.tgz voice-callthread-100.0.1000003.tgz voice-dashboards-100.0.1000008.tgz	callthread_node:100.0.1000008
Voice Config Service	100.0.100.0008	March 28, 2022	voice-alertrules-100.0.1000005.tgz voice-config-100.0.1000003.tgz voice-dashboards-100.0.1000008.tgz	config_node:100.0.1000008
Voice Dial Plan Service	100.0.100.0013	March 28, 2022	voice-alertrules-100.0.1000005.tgz voice-dashboards-100.0.1000008.tgz voice-dialplan-100.0.1000006.tgz	dialplan_node:100.0.1000013
Voice Front End Service	100.0.100.0006	March 28, 2022	voice-alertrules-100.0.1000005.tgz voice-dashboards-100.0.1000008.tgz voice-sipfe-100.0.1000003.tgz	sipfe_node:100.0.1000006
Voice Orchestration Service	100.0.100.0033	March 28, 2022	voice-alertrules-100.0.1000005.tgz voice-dashboards-100.0.1000008.tgz voice-ors-100.0.1000009.tgz	ors_node:100.0.1000033
Voice Registrar Service	100.0.100.0008	March 28, 2022	N/A	N/A
Voice RQ Service	100.0.100.0008	March 28, 2022	voice-alertrules-100.0.1000005.tgz voice-dashboards-100.0.1000008.tgz voice-rq-100.0.1000002.tgz	rq_node:100.0.1000008
Voice SIP Cluster Service	100.0.100.0022	March 28, 2022	voice-alertrules-100.0.1000005.tgz voice-dashboards-100.0.1000008.tgz voice-sip-100.0.1000009.tgz	sip_node:100.0.1000022
Voice SIP Proxy Service	100.0.100.0014	March 28, 2022	voice-alertrules-100.0.1000005.tgz voice-dashboards-100.0.1000008.tgz voice-sipproxy-100.0.1000003.tgz	sipproxy_node:100.0.1000014
Voice Tenant Service	100.0.100.0041	February 07, 2022	tenant-100.0.1000037.tgz tenant-monitor-100.0.1000037.tgz	tenant_node:100.0.1000041 tenant_pgdb_init:100.0.1000041 tenant_pulse_init:100.0.1000041
Voice Voicemail Service	100.0.100.0009	February 01, 2022	voice-alertrules-100.0.1000005.tgz voice-dashboards-100.0.1000008.tgz voice-voicemail-100.0.1000011.tgz	voicemail_node:100.0.1000009
WebRTC Media Service	100.0.025.0000	February 24, 2022	webrtc-service-100.0.025+0001.tgz	coturn:100.0.025.0000 webrtc:100.0.025.0000
Workspace API	9.0.001.00	April 07, 2022	N/A	N/A

*The helm charts and containers for this service are provided by a parent service. Check the containers page for that parent service for the latest details.