Genesys Engage Cloud Private Edition Release Notes
From Genesys Documentation
This topic is part of the manual Genesys Engage Cloud Release Notes for version Current of Genesys Engage Multicloud Release Notes.
Contents
These Release Notes provide information about recent releases of Genesys Engage cloud services, starting with March 31, 2021. Click the Release Date next to a particular service name to see detailed information for that release. The release date indicates the earliest date when a service release might be available in your environments. Some updates might not apply to all environments.
Early Adopter Program
Genesys Engage cloud private edition is being released to pre-approved customers as part of the Early Adopter Program. Please note that the documentation and the product are subject to change. For more details about the program, please contact your Genesys representative.
Latest release per service
| Service | Released on | Release Number |
|---|---|---|
| Agent Desktop | September 17, 2021 | 9.0.000.86 |
| Agent Setup | September 17, 2021 | 9.0.000.89 |
| Authentication Service | October 04, 2021 | 100.0.002.3491 |
| Billing Data Service (BDS) | September 10, 2021 | 100.0.001.0026 |
| Callback | September 09, 2021 | 100.0.000.0069 |
| Designer | September 30, 2021 | 9.0.124.04 |
| Designer Application Server (DAS) | August 31, 2021 | 100.0.001.0008 |
| Genesys CX Insights | September 22, 2021 | 100.0.022.0000 |
| Genesys Info Mart | September 14, 2021 | 100.0.116.1400 |
| Genesys Pulse | October 18, 2021 | 100.0.000.0006 |
| Genesys Softphone | October 08, 2021 | 9.0.017.04 |
| Genesys Softphone VDI Adapter | October 08, 2021 | 9.0.017.04 |
| Genesys Web Services and Applications | September 17, 2021 | 9.0.002.98 |
| GIM Config Adapter | September 14, 2021 | 100.0.100.1200 |
| GIM Stream Processor | September 14, 2021 | 100.0.100.0900 |
| GVP Configuration Server | August 23, 2021 | 100.0.100.0017 |
| GVP Media Control Platform | September 30, 2021 | 100.0.100.0040 |
| GVP Reporting Server | September 30, 2021 | 100.0.100.0077 |
| GVP Resource Manager | September 30, 2021 | 100.0.100.0082 |
| GVP Service Discovery | September 30, 2021 | 100.0.100.0019 |
| Reporting and Analytics Aggregates (RAA) | July 30, 2021 | 100.0.003.0100 |
| Telemetry Services | September 13, 2021 | 100.0.001.1483 |
| Universal Contact Service | September 10, 2021 | 100.0.093.0015 |
| Voice Agent State Service | September 15, 2021 | 100.0.100.0005 |
| Voice Call State Service | September 15, 2021 | 100.0.100.0004 |
| Voice Config Service | September 15, 2021 | 100.0.100.0004 |
| Voice Dial Plan Service | September 15, 2021 | 100.0.100.0005 |
| Voice Front End Service | September 15, 2021 | 100.0.100.0004 |
| Voice Orchestration Service | September 15, 2021 | 100.0.100.0010 |
| Voice Registrar Service | September 15, 2021 | 100.0.100.0003 |
| Voice RQ Service | September 15, 2021 | 100.0.100.0002 |
| Voice SIP Cluster Service | September 15, 2021 | 100.0.100.0012 |
| Voice SIP Proxy Service | September 15, 2021 | 100.0.100.0005 |
| Voice Tenant Service | October 21, 2021 | 100.0.100.0017 |
| WebRTC | October 21, 2021 | 100.0.016.0000 |