Voice Dial Plan Service Release Notes

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Not all releases or changes listed below may pertain to your deployment. Check the table below to see which releases apply to you.

Important
The Release table lists the initial availability date for each release and the deployment environments for which a release is made available. Except when otherwise stated in the description for a specific release, each release includes all of the features and resolved issues that were introduced on earlier dates, regardless of the deployment environment. The features and resolved issues that apply only to a specific deployment environment are noted as such.
First availabilityReleased forHighlightsRelease number
March 28, 2022
PrivateEdition.png
  • Important security improvements.
  • Support for deploying all private edition services in a single namespace.
100.0.100.0013
September 15, 2021
PrivateEdition.png
100.0.100.0005:
  • Early Adopter Program support for Genesys Multicloud CX private edition deployments on GKE.
  • Support for arbitrary UIDs in private edition deployments on OpenShift.
100.0.100.0005
June 30, 2021
PrivateEdition.png
Early Adopter Program support for Genesys Multicloud CX private edition deployments on OpenShift. 9.0.000.06

March 28, 2022 PrivateEdition.png

Security Fixes

  • This release includes important security upgrades made to third-party software. (GCLOUD-18868)

For private edition

  • Support for deploying the Voice Dial Plan Service in a single namespace with other private edition services has been implemented. To deploy the Voice Dial Plan Service in a single namespace, override the namespace parameter in the Dial Plan Service Helm chart values.yaml file:
    Voicemcs rn update namespace.png
    (VOICEMCS-2912)

September 15, 2021 PrivateEdition.png

For private edition

  • Voice Dial Plan Service now supports the use of arbitrary, or random, user IDs (UIDs) in OpenShift.
    • The Dockerfile has been modified to specify container and file ownership as user=500 (genesys) and group=0 (root).
    • The securityContext settings exposed in the default values.yaml file specify the user and group IDs for the genesys user (500:500:500). You must override these Helm chart values if you want OpenShift to use arbitrary UIDs. For more information, see Configure Voice Microservices.
    • Voice Dial Plan Service is deployed using ServiceAccounts that use the restricted Security Context Constraint (SCC). In an earlier implementation, Genesys required you to deploy all private edition services using a ServiceAccount associated with the custom genesys-restricted SCC, to control permissions for the genesys user (500). Genesys now expects OpenShift to use arbitrary UIDs in your deployment, and the genesys-restricted SCC has been deprecated. If you previously deployed Voice Dial Plan Service using the genesys-restricted SCC, Genesys recommends that you redeploy Voice Dial Plan Service so that you use arbitrary UIDs.
    (VOICEMCS-2614)
    More info: Configure Voice Microservices
  • As of October 29, 2021, Voice Dial Plan Service supports deployments on Google Kubernetes Engine (GKE) in Genesys Multicloud CX private edition, as part of the Early Adopter Program. (CPE-1983)

June 30, 2021 PrivateEdition.png

For private edition

  • Starting with this release, Voice Dial Plan Service is available for select customers in Genesys Multicloud CX private edition, as part of the Early Adopter Program. Deployments on OpenShift Container Platform (OpenShift) are supported. (VOICEMCS-1740)
    More info: Voice Microservices Private Edition Guide