Tenant Service Private Edition Guide

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This manual is for version Current of Genesys Multicloud CX Private Edition.

Find links to all the topics in this guide.

Related documentation:
Early Adopter Program
Genesys Multicloud CX private edition is being released to pre-approved customers as part of the Early Adopter Program. Please note that the documentation and the product are subject to change. For more details about the program, please contact your Genesys representative.

The Tenant Service is a service available with the Genesys Multicloud CX private edition offering. The Tenant Service is included with the Voice Microservices, however there is a separate Private Edition Guide for the Voice Services. For information about the Voice Services, including provisioning, configuration, and deployment information, see the Voice Microservices Private Edition Guide.


Learn more about the Tenant Service, its architecture, and how to support high availability and disaster recovery.


Learn how to monitor the Tenant Service with metrics and logging.