Tenant Service Private Edition Guide

The following topics are defined for this manual but are not included in the list of topics: Architecture

This manual is for version Current of Genesys Multicloud CX Private Edition.

The Tenant Service is a service available with the Genesys Multicloud CX private edition offering. The Tenant Service is included with the Voice Microservices, however there is a separate Private Edition Guide for the Voice Services. For information about the Voice Services, including provisioning, configuration, and deployment information, see the Voice Microservices Private Edition Guide.

Overview

Learn more about the Tenant Service, its architecture, and how to support high availability and disaster recovery.

Configure and deploy

Find out how to configure and deploy the Tenant Service.

Upgrade, roll back, or uninstall

Find out how to upgrade, roll back, or uninstall Tenant services and to migrate the database.

Upgrade, roll back, or uninstall Tenant Service

Observability

Learn how to monitor the Tenant Service with metrics and logging.