Voice Registrar Service Release Notes
Contents
Not all releases or changes listed below may pertain to your deployment. Check the table below to see which releases apply to you.
Available | Genesys CX on | Private edition | Highlights | Release | |
---|---|---|---|---|---|
AWS | Azure | ||||
August 25, 2022 |
|
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Third-party dependency updates. | 100.0.100.0021 | |
July 25, 2022 |
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Support for Genesys Multicloud CX private edition deployments on Azure Kubernetes Service (AKS).
| 100.0.100.0019 | ||
March 28, 2022 |
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Generally Available release for Genesys Multicloud CX private edition deployments on the officially supported Kubernetes platforms.
| 100.0.100.0008 | ||
September 15, 2021 |
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100.0.100.0003:
| 100.0.100.0003 | ||
June 30, 2021 |
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Early Adopter Program support for Genesys Multicloud CX private edition deployments on OpenShift. | 9.0.000.12 |
August 25, 2022

For private edition
Third-party dependency updates to maintain security and reliability. (VOICEMCS-4762)
July 25, 2022
For private edition
This release includes:
- An updated container and new versions of the Helm charts.
- Helm chart upgrades compatible for Kubernetes version 1.22 and Consul version 1.10.
- Third-party dependency updates to maintain security and reliability. (VOICEMCS-3564)
Voice Registrar Service supports deployments on Azure Kubernetes Service (AKS) in Genesys Multicloud CX private edition. (CPE-3613)
March 28, 2022
Security Fixes
This release includes important security upgrades made to third-party software. (GCLOUD-18868)
For private edition
As of July 13, 2022, Voice Registrar Service is Generally Available for deployment in Genesys Multicloud CX private edition on the Kubernetes platforms officially supported by Genesys.
Support for deploying the Voice Registrar Service in a single namespace with other private edition services has been implemented. To deploy the Voice Registrar Service in a single namespace, override the namespace parameter in the Registrar Service Helm chart values.yaml file:
September 15, 2021
For private edition
Voice Registrar Service now supports the use of arbitrary, or random, user IDs (UIDs) in OpenShift.
- The Dockerfile has been modified to specify container and file ownership as user=500 (genesys) and group=0 (root).
- The securityContext settings exposed in the default values.yaml file specify the user and group IDs for the genesys user (500:500:500). You must override these Helm chart values if you want OpenShift to use arbitrary UIDs. For more information, see Configure Voice Microservices.
- Voice Registrar Service is deployed using ServiceAccounts that use the restricted Security Context Constraint (SCC). In an earlier implementation, Genesys required you to deploy all private edition services using a ServiceAccount associated with the custom genesys-restricted SCC, to control permissions for the genesys user (500). Genesys now expects OpenShift to use arbitrary UIDs in your deployment, and the genesys-restricted SCC has been deprecated. If you previously deployed Voice Registrar Service using the genesys-restricted SCC, Genesys recommends that you redeploy Voice Registrar Service so that you use arbitrary UIDs. (VOICEMCS-2614)
More info: Configure Voice Microservices
As of October 29, 2021, Voice Registrar Service supports deployments on Google Kubernetes Engine (GKE) in Genesys Multicloud CX private edition, as part of the Early Adopter Program. (CPE-1983)
June 30, 2021
For private edition
Starting with this release, Voice Registrar Service is available for select customers in Genesys Multicloud CX private edition, as part of the Early Adopter Program. Deployments on OpenShift Container Platform (OpenShift) are supported. (VOICEMCS-1740)
More info: Voice Microservices Private Edition Guide