Universal Contact Service Release Notes

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This topic is part of the manual Genesys Engage Cloud Release Notes for version Current of Genesys Engage Multicloud Release Notes.

Contents

Not all releases or changes listed below may pertain to your deployment. Check the table below to see which releases apply to you.

Released onReleased forHighlights
June 30, 2021
PrivateEdition.png
 Early Adopter Program support for Genesys Engage cloud private edition.

June 30, 2021 PrivateEdition.png

PrivateEdition.png Private edition: 9.5.000.87 available June 30, 2021

    For private edition

    • Starting with this release, Universal Contact Service is available for select customers in Genesys Engage cloud private edition, as part of the Early Adopter Program. (UCSX-2020)

      Retrieved from "https://all.docs.genesys.com/ReleaseNotes/Current/GenesysEngage-cloud/UCS (2021-07-26 18:55:32)"