Genesys Web Services and Applications Release Notes

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Not all releases or changes listed below may pertain to your deployment. Check the table below to see which releases apply to you.

Released onReleased forHighlights
September 17, 2021
PrivateEdition.png
Support for arbitrary UIDs in private edition deployments on OpenShift.
June 30, 2021
PrivateEdition.png
Early Adopter Program support for Genesys Engage cloud private edition.

September 17, 2021 PrivateEdition.png

PrivateEdition.png Private edition: 9.0.002.98 available September 17, 2021

    For private edition

    • Web Services and Applications now supports the use of arbitrary, or random, user IDs (UIDs) in OpenShift.
      • The securityContext settings exposed in the default values.yaml file specify the user and group IDs for the genesys user (500:500:500). You must override these Helm chart values if you want OpenShift to use arbitrary UIDs. For more information, see OpenShift security settings.
      • Web Services and Applications is deployed using ServiceAccounts that use the restricted Security Context Constraint (SCC). In an earlier implementation, Genesys required you to deploy all private edition services using a ServiceAccount associated with the custom genesys-restricted SCC, to control permissions for the genesys user (500). Genesys now expects OpenShift to use arbitrary UIDs in your deployment, and the genesys-restricted SCC has been deprecated. If you previously deployed Web Services and Applications using the genesys-restricted SCC, Genesys recommends that you redeploy Web Services and Applications so that you use arbitrary UIDs. (GAPI-30097)

      June 30, 2021 PrivateEdition.png

      PrivateEdition.png Private edition: 9.0.002.88 available June 30, 2021

        For private edition

        • Starting with this release, Genesys Web Services and Applications is available for select customers in Genesys Engage cloud private edition, as part of the Early Adopter Program. (GAPI-26709)
          More info: Web Services and Applications Private Edition Guide