Interaction Server Release Notes

Not all releases or changes listed below may pertain to your deployment. Check the table below to see which releases apply to you.

Related documentation:

• Interaction Server Private Edition Guide
• Helm charts and containers for Interaction Server

RSS:

• For cloud
• For private edition

Important

The Release table lists the initial availability date for each release and the deployment environments for which a release is made available. Except when otherwise stated in the description for a specific release, each release includes all of the features and resolved issues that were introduced on earlier dates, regardless of the deployment environment. The features and resolved issues that apply only to a specific deployment environment are noted as such.

Available	Genesys CX on		Private edition	Highlights	Release
	AWS	Azure
September 20, 2022				New helm chart 'IXN Dashboard Manifest' introduced	100.0.007.0407
August 9, 2022				Support for Genesys Multicloud CX private edition deployments on Azure Kubernetes Service (AKS). Base image upgrade (monthly upgrade cycle)	100.0.007.0400
May 19, 2022				Generally Available release for Genesys Multicloud CX private edition deployments on the officially supported Kubernetes platforms. Security updates	100.0.006.1204
March 31, 2022				Beta Program support for Genesys Multicloud CX private edition deployments on GKE.	100.0.005.1205
February 11, 2022				IXN Node and IXN VQ Node use latest NodeJS v.16.	100.0.005.1200
October 29, 2021				Early Adopter Program support for Genesys Multicloud CX private edition deployments on OpenShift.	100.0.004.1001

September 20, 2022

• Private Edition: 100.0.007.0407 available September 20, 2022
• Helm charts and containers

For private edition

• This release includes a base image upgrade (monthly upgrade cycle). (CPE-5403)

• Starting from version 100.0.008.03, IXN Node contains the IXN Dashboards manifest helm chart, which includes the most important Grafana Dashboards for Interaction Service monitoring. (IXN-6758)

August 09, 2022

• Private Edition: 100.0.007.0400 available August 09, 2022
• Helm charts and containers

For private edition

• Interaction Server supports deployments on Azure Kubernetes Service (AKS) in Genesys Multicloud CX private edition. (CPE-4679)

• This release includes a base image upgrade (monthly upgrade cycle). (CPE-4865)
  More info: Interaction Server Private Edition Guide

May 19, 2022

• Private Edition: 100.0.006.1204 available May 19, 2022
• Helm charts and containers

For private edition

• As of July 13, 2022, Interaction Server is Generally Available for deployment in Genesys Multicloud CX private edition on the Kubernetes platforms officially supported by Genesys.

• This release includes security updates.
   (CPE-3976)
  More info: Interaction Server Private Edition Guide

March 31, 2022

• Private Edition: 100.0.005.1205 available March 31, 2022
• Helm charts and containers

For private edition

• As of March 31, 2022, Interaction Server supports deployments on Google Kubernetes Engine (GKE) in Genesys Multicloud CX private edition, as part of the Beta Program (formerly referred to as EAP). (CPE-2836)
  More info: Interaction Server Private Edition Guide

February 11, 2022

• Private Edition: 100.0.005.1200 available February 11, 2022
• Helm charts and containers

For private edition

• IXN Node and IXN VQ Node use latest NodeJS v.16. (IXN-6744)
  More info: Interaction Server Private Edition Guide

October 29, 2021

• Private Edition: 100.0.004.1001 available October 29, 2021
• Helm charts and containers

For private edition

• Starting with this release, Interaction Server is available for select customers in Genesys Multicloud CX private edition, as part of the Early Adopter Program. Deployments on OpenShift Container Platform (OpenShift) are supported.
   (IXN-6215)
  More info: Interaction Server Private Edition Guide