Interaction Server Release Notes
Contents
Not all releases or changes listed below may pertain to your deployment. Check the table below to see which releases apply to you.
Available | Genesys CX on | Private edition | Highlights | Release | |
---|---|---|---|---|---|
AWS | Azure | ||||
September 20, 2022 |
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New helm chart 'IXN Dashboard Manifest' introduced | 100.0.007.0407 | ||
August 9, 2022 |
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Support for Genesys Multicloud CX private edition deployments on Azure Kubernetes Service (AKS).
| 100.0.007.0400 | ||
May 19, 2022 |
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Generally Available release for Genesys Multicloud CX private edition deployments on the officially supported Kubernetes platforms.
| 100.0.006.1204 | ||
March 31, 2022 |
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Beta Program support for Genesys Multicloud CX private edition deployments on GKE.
| 100.0.005.1205 | ||
February 11, 2022 |
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IXN Node and IXN VQ Node use latest NodeJS v.16. | 100.0.005.1200 | ||
October 29, 2021 |
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Early Adopter Program support for Genesys Multicloud CX private edition deployments on OpenShift. | 100.0.004.1001 |
September 20, 2022
For private edition
This release includes a base image upgrade (monthly upgrade cycle). (CPE-5403)
Starting from version 100.0.008.03, IXN Node contains the IXN Dashboards manifest helm chart, which includes the most important Grafana Dashboards for Interaction Service monitoring. (IXN-6758)
August 09, 2022
For private edition
Interaction Server supports deployments on Azure Kubernetes Service (AKS) in Genesys Multicloud CX private edition. (CPE-4679)
This release includes a base image upgrade (monthly upgrade cycle). (CPE-4865)
More info: Interaction Server Private Edition Guide
May 19, 2022
For private edition
As of July 13, 2022, Interaction Server is Generally Available for deployment in Genesys Multicloud CX private edition on the Kubernetes platforms officially supported by Genesys.
This release includes security updates.
(CPE-3976)
More info: Interaction Server Private Edition Guide
March 31, 2022
For private edition
As of March 31, 2022, Interaction Server supports deployments on Google Kubernetes Engine (GKE) in Genesys Multicloud CX private edition, as part of the Beta Program (formerly referred to as EAP). (CPE-2836)
More info: Interaction Server Private Edition Guide
February 11, 2022
For private edition
IXN Node and IXN VQ Node use latest NodeJS v.16. (IXN-6744)
More info: Interaction Server Private Edition Guide
October 29, 2021
For private edition
Starting with this release, Interaction Server is available for select customers in Genesys Multicloud CX private edition, as part of the Early Adopter Program. Deployments on OpenShift Container Platform (OpenShift) are supported.
(IXN-6215)
More info: Interaction Server Private Edition Guide