Genesys Voice Platform Release Notes

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This topic is part of the manual Genesys Multicloud CX Release Notes for version Current of Genesys Multicloud CX Release Notes.


Contents

Not all releases or changes listed below may pertain to your deployment. Check the table below to see which releases apply to you.

Important
The Release table lists the initial availability date for each release and the deployment environments for which a release is made available. Except when otherwise stated in the description for a specific release, each release includes all of the features and resolved issues that were introduced on earlier dates, regardless of the deployment environment. The features and resolved issues that apply only to a specific deployment environment are noted as such.
Service Available Genesys CX on Private edition Highlights Release
AWS Azure
GVP Media Control PlatformNovember 29, 2022 PrivateEdition.png Resolved issues and improvements. 100.0.100.0093
GVP Reporting ServerOctober 6, 2022 PrivateEdition.png Upgraded Spring versions. 100.0.100.0227
GVP Configuration ServerOctober 6, 2022 PrivateEdition.png Base image upgrade (monthly upgrade cycle). 100.0.100.0073
GVP Resource ManagerOctober 6, 2022 PrivateEdition.png Base image upgrade (monthly upgrade cycle). 100.0.100.0229
GVP Service DiscoveryOctober 6, 2022 PrivateEdition.png Base image upgrade (monthly upgrade cycle). 100.0.100.0065
GVP Media Control PlatformOctober 6, 2022 PrivateEdition.png Resolved issues and improvements 100.0.100.0089
GVP Reporting ServerAugust 30, 2022 PrivateEdition.png Base image upgrade (monthly upgrade cycle). 100.0.100.0223
GVP Configuration ServerAugust 30, 2022 PrivateEdition.png Base image upgrade (monthly upgrade cycle). 100.0.100.0072
GVP Resource ManagerAugust 30, 2022 PrivateEdition.png Base image upgrade (monthly upgrade cycle). 100.0.100.0222
GVP Service DiscoveryAugust 30, 2022 PrivateEdition.png Base image upgrade (monthly upgrade cycle) 100.0.100.0062
GVP Media Control PlatformAugust 30, 2022 PrivateEdition.png Base image upgrade (monthly upgrade cycle). 100.0.100.0084
GVP Resource ManagerJuly 29, 2022 PrivateEdition.png Base image upgrade (monthly upgrade cycle). 100.0.100.0208
GVP Service DiscoveryJuly 29, 2022 PrivateEdition.png Base image upgrade (monthly upgrade cycle). 100.0.100.0060
GVP Reporting ServerJuly 29, 2022 PrivateEdition.png Base image upgrade (monthly upgrade cycle). 100.0.100.0219
GVP Media Control PlatformJuly 29, 2022 PrivateEdition.png Base image upgrade (monthly upgrade cycle). 100.0.100.0083
GVP Configuration ServerJuly 29, 2022 PrivateEdition.png Base image upgrade (monthly upgrade cycle). 100.0.100.0070
GVP Media Control PlatformJune 30, 2022 PrivateEdition.png Generally Available release for Genesys Multicloud CX private edition deployments on the officially supported Kubernetes platforms.


*snmp_exporter now uses go version 1.18.

  • Set CPU and memory requests/limits for sidecar containers via values.yaml.
100.0.100.0081
GVP Service DiscoveryJune 30, 2022 PrivateEdition.png Generally Available release for Genesys Multicloud CX private edition deployments on the officially supported Kubernetes platforms.


Security updates

100.0.100.0059
GVP Configuration ServerJune 30, 2022 PrivateEdition.png Generally Available release for Genesys Multicloud CX private edition deployments on the officially supported Kubernetes platforms.


*Option to enable the SSL connection with DB.

  • Set CPU and memory requests/limits for sidecar containers via values.yaml.
100.0.100.0067
GVP Reporting ServerJune 23, 2022 PrivateEdition.png Generally Available release for Genesys Multicloud CX private edition deployments on the officially supported Kubernetes platforms.


*RS now uses upgraded versions of the following third-party libraries:

    • Hibernate version 5.2.6
    • Spring version 5.2.20
    • dom4j version 2.0.3.
    • Jackson 2.12.6.1
  • Add custom labels and annotations for RS pods via values.yaml.
  • snmp_exporter now uses go version 1.18.
  • Node selector, tolerations and priority class set to empty by default in the values.yaml.
  • Set CPU and memory requests/limits for RS init container via values.yaml.


100.0.100.0204
GVP Resource ManagerJune 23, 2022 PrivateEdition.png Generally Available release for Genesys Multicloud CX private edition deployments on the officially supported Kubernetes platforms.


*Add custom labels and annotations for RM pods via values.yaml.

  • snmp_exporter now uses go version 1.18.
  • Node selector, tolerations and priority class set to empty by default in the values.yaml.
  • Set CPU and memory requests/limits for RM init container via values.yaml.
100.0.100.0207
GVP Media Control PlatformApril 6, 2022 PrivateEdition.png Support for Genesys Multicloud CX private edition deployments on Azure Kubernetes Service (AKS).


Support Bearer Token for GAuth for future use cases.

100.0.100.0070
GVP Service DiscoveryMarch 23, 2022 PrivateEdition.png Support for Genesys Multicloud CX private edition deployments on Azure Kubernetes Service (AKS).


Support for SIP TLS and SRTP.

100.0.100.0055
GVP Media Control PlatformMarch 23, 2022 PrivateEdition.png Support for SIP TLS and SRTP. 100.0.100.0068
GVP Resource ManagerFebruary 22, 2022 PrivateEdition.png Support for Genesys Multicloud CX private edition deployments on Azure Kubernetes Service (AKS).


*Security improvement.

  • Support for SIP TLS and SRTP.
100.0.100.0152
GVP Configuration ServerFebruary 22, 2022 PrivateEdition.png Support for Genesys Multicloud CX private edition deployments on Azure Kubernetes Service (AKS).


Security improvements.

100.0.100.0056
GVP Service DiscoveryFebruary 22, 2022 PrivateEdition.png Important security improvements. 100.0.100.0046
GVP Reporting ServerFebruary 22, 2022 PrivateEdition.png Support for Genesys Multicloud CX private edition deployments on Azure Kubernetes Service (AKS).


Security improvements.

100.0.100.0133
GVP Reporting ServerJanuary 12, 2022 PrivateEdition.png Security improvements. 100.0.100.0126
GVP Service DiscoveryDecember 17, 2021 PrivateEdition.png
  • Important security improvements.
  • Early Adopter Program support for Genesys Multicloud CX private edition deployments on GKE.
100.0.100.0041
GVP Reporting ServerDecember 10, 2021 PrivateEdition.png
  • SQL Server port value configurable through Override-values.yaml.
  • Support for deploying all private edition services in a single namespace.
  • Early Adopter Program support for Genesys Multicloud CX private edition deployments on GKE.
100.0.100.0095
GVP Resource ManagerDecember 10, 2021 PrivateEdition.png
  • Support for deploying all private edition services in a single namespace.
  • Early Adopter Program support for Genesys Multicloud CX private edition deployments on GKE.
100.0.100.0082
GVP Service DiscoveryDecember 10, 2021 PrivateEdition.png Support for deploying all private edition services in a single namespace. 100.0.100.0021
GVP Configuration ServerDecember 10, 2021 PrivateEdition.png
  • Security improvements.
  • Support for deploying all private edition services in a single namespace.
  • Early Adopter Program support for Genesys Multicloud CX private edition deployments on GKE.
100.0.100.0047
GVP Media Control PlatformDecember 10, 2021 PrivateEdition.png
  • Support for deploying all private edition services in a single namespace.
  • Early Adopter Program support for Genesys Multicloud CX private edition deployments on GKE.
100.0.100.0046
GVP Service DiscoverySeptember 30, 2021 PrivateEdition.png Security improvements. 100.0.100.0019
GVP Reporting ServerSeptember 30, 2021 PrivateEdition.png Security improvements. 100.0.100.0077
GVP Media Control PlatformSeptember 30, 2021 PrivateEdition.png Nexus support. 100.0.100.0040
GVP Media Control PlatformSeptember 8, 2021 PrivateEdition.png Redirection of logs to Stdout with Fluentbit sidecar 100.0.100.0031
GVP Resource ManagerSeptember 8, 2021 PrivateEdition.png Redirection of logs to Stdout with Fluentbit sidecar 100.0.100.0066
GVP Configuration ServerAugust 23, 2021 PrivateEdition.png Arbitrary UID/GID 100.0.100.0017
GVP Resource ManagerAugust 23, 2021 PrivateEdition.png Arbitrary UID/GID 100.0.100.0044
GVP Media Control PlatformAugust 23, 2021 PrivateEdition.png Arbitrary UID/GID 100.0.100.0022
GVP Service DiscoveryAugust 23, 2021 PrivateEdition.png Arbitrary UID/GID 100.0.100.0011
GVP Reporting ServerAugust 23, 2021 PrivateEdition.png Arbitrary UID/GID 100.0.100.0038
GVP Configuration ServerAugust 5, 2021 PrivateEdition.png Security improvements. 100.0.100.0009
GVP Reporting ServerAugust 5, 2021 PrivateEdition.png Security improvements. 100.0.100.0026
GVP Media Control PlatformAugust 5, 2021 PrivateEdition.png Security improvements. 100.0.100.0015
GVP Resource ManagerAugust 5, 2021 PrivateEdition.png Security improvements. 100.0.100.0036
GVP Service DiscoveryAugust 5, 2021 PrivateEdition.png Security improvements. 100.0.100.0007
GVP Service DiscoveryJune 30, 2021 PrivateEdition.png Early Adopter Program support for Genesys Multicloud CX private edition deployments on OpenShift. 9.0.000.52
GVP Reporting ServerJune 30, 2021 PrivateEdition.png Early Adopter Program support for Genesys Multicloud CX private edition deployments on OpenShift. 9.0.048.18
GVP Configuration ServerJune 30, 2021 PrivateEdition.png Early Adopter Program support for Genesys Multicloud CX private edition deployments on OpenShift. 9.0.000.16
GVP Resource ManagerJune 30, 2021 PrivateEdition.png Early Adopter Program support for Genesys Multicloud CX private edition deployments on OpenShift. 9.0.048.31
GVP Media Control PlatformJune 30, 2021 PrivateEdition.png Early Adopter Program support for Genesys Multicloud CX private edition deployments on OpenShift. 9.0.048.65

GVP Media Control Platform: November 29, 2022PrivateEdition.png

Resolved Issues

  • The call disconnection issue in MCP is fixed now. MCP now properly closes the ASR connection with Nexus when the value of the timeout parameter is set '0' (zero). (GVP-45712)

For private edition

  • MCP now creates a new Synchronization Source (SSRC) when the media stream is redirected to a new destination. (GVP-45720)

  • To save cost, MCP no longer sends a Speech Synthesis Markup Language (SSML) prolog to Google Text-to-Speech. Also, MCP now supports all the attributes of the <voice> tag per <voice> in Google Cloud SSML. (GVP-45681)

GVP Reporting Server: October 06, 2022PrivateEdition.png

For private edition

  • This release includes the following new features and enhancements:

    • This release includes a base image upgrade (monthly upgrade cycle).
    • Upgraded Spring from 5.2.20 to 5.2.22.
    • RS init container now uses Spring version 5.2.22.

     (CPE-5507)

GVP Configuration Server: October 06, 2022PrivateEdition.png

For private edition

  • This release includes a base image upgrade (monthly upgrade cycle). (CPE-5507)

GVP Resource Manager: October 06, 2022PrivateEdition.png

For private edition

  • This release includes a base image upgrade (monthly upgrade cycle). (CPE-5507)

GVP Service Discovery: October 06, 2022PrivateEdition.png

For private edition

  • This release includes a base image upgrade (monthly upgrade cycle). (CPE-5507)

GVP Media Control Platform: October 06, 2022PrivateEdition.png

Resolved Issues

  • MCP now uses the UUID library to generate a unique SIP Call-ID. Previously, MCP used an internal algorithm. (GVP-45531)

  • MCP now prints an error log when the configuration parameter vrm.client.resource.uri in MRCPV2 TTS or ASR RAP is misspelled or not configured. Previously, in such a scenario, it shut down unexpectedly. (GVP-45496)

For private edition

  • This release includes a base image upgrade (monthly upgrade cycle). (CPE-5507)

GVP Reporting Server: August 30, 2022PrivateEdition.png

For private edition

GVP Configuration Server: August 30, 2022PrivateEdition.png

For private edition

GVP Resource Manager: August 30, 2022PrivateEdition.png

For private edition

  • The RM Prometheus scraper no longer times out unexpectedly while scrapping metrics, and the scraperTimeout parameters are now configurable. (GVP-45432)

  • This release includes a base image upgrade (monthly upgrade cycle). (CPE-5064)
    More info: Genesys Voice Platform Private Edition Guide

GVP Service Discovery: August 30, 2022PrivateEdition.png

For private edition

GVP Media Control Platform: August 30, 2022PrivateEdition.png

For private edition

GVP Resource Manager: July 29, 2022PrivateEdition.png

For private edition

GVP Service Discovery: July 29, 2022PrivateEdition.png

For private edition

GVP Reporting Server: July 29, 2022PrivateEdition.png

For private edition

GVP Media Control Platform: July 29, 2022PrivateEdition.png

For private edition

GVP Configuration Server: July 29, 2022PrivateEdition.png

For private edition

GVP Media Control Platform: June 30, 2022PrivateEdition.png

For private edition

  • As of July 13, 2022, GVP Media Control Platform is Generally Available for deployment in Genesys Multicloud CX private edition on the Kubernetes platforms officially supported by Genesys.

  • snmp_exporter now uses go version 1.18 (GVP-45050)

  • You can set CPU and memory requests/limits for sidecar containers via values.yaml. (GVP-44933)
    More info: Genesys Voice Platform Private Edition Guide

GVP Service Discovery: June 30, 2022PrivateEdition.png

For private edition

  • As of July 13, 2022, GVP Service Discovery is Generally Available for deployment in Genesys Multicloud CX private edition on the Kubernetes platforms officially supported by Genesys.

  • This release includes security updates. (CPE-4466)

GVP Configuration Server: June 30, 2022PrivateEdition.png

For private edition

  • As of July 13, 2022, GVP Configuration Server is Generally Available for deployment in Genesys Multicloud CX private edition on the Kubernetes platforms officially supported by Genesys.

  • GVP Configuration Server now includes an option to enable the SSL connection with DB. (GVP-45048)

  • You can set CPU and memory requests/limits for sidecar containers via values.yaml. (GVP-44933)

GVP Reporting Server: June 23, 2022PrivateEdition.png

For private edition

  • As of July 13, 2022, GVP Reporting Server is Generally Available for deployment in Genesys Multicloud CX private edition on the Kubernetes platforms officially supported by Genesys.

  • RS now uses upgraded versions of the following third-party libraries:

    • Hibernate version 5.2.6 (GVP-45053)
    • Spring version 5.2.20 (GVP-44875)
    • dom4j version 2.0.3. (GVP-45223)
    • Jackson 2.12.6.1 (GVP-45059) (GVP-45053)

  • You can now add custom labels and annotations for RS pods via values.yaml. (GVP-45051)

  • snmp_exporter now uses go version 1.18. (GVP-45050)

  • Node selector, tolerations and priority class are now set to empty by default for RS in the values.yaml. You can configure them per your needs. (GVP-45017)

  • You can now set CPU and memory requests/limits for RS init container via values.yaml. (GVP-44932)
    More info: Genesys Voice Platform Private Edition Guide

GVP Resource Manager: June 23, 2022PrivateEdition.png

For private edition

  • As of July 13, 2022, GVP Resource Manager is Generally Available for deployment in Genesys Multicloud CX private edition on the Kubernetes platforms officially supported by Genesys.

  • You can now add custom labels and annotations for Resource Manager pods via values.yaml. (GVP-45051)

  • snmp_exporter now uses go version 1.18. (GVP-45050)

  • Node selector, tolerations and priority class are now set to empty by default for RM in the values.yaml. You can configure them per your needs. (GVP-45017)

  • You can now set CPU and memory requests/limits for RM init container via values.yaml. (GVP-44932)
    More info: Genesys Voice Platform Private Edition Guide

GVP Media Control Platform: April 06, 2022PrivateEdition.png

For private edition

  • GVP Media Control Platform supports deployments on Azure Kubernetes Service (AKS) in Genesys Multicloud CX private edition. (CPE-3606)

  • Support Bearer Token for GAuth for future use cases. (GVP-44612)
    More info: Genesys Voice Platform Private Edition Guide

GVP Service Discovery: March 23, 2022PrivateEdition.png

For private edition

  • GVP Service Discovery supports deployments on Azure Kubernetes Service (AKS) in Genesys Multicloud CX private edition. (CPE-3606)

  • Added support for SIP TLS and Secure Real-time Transport Protocol (SRTP). (GVP-44483)
    More info: Genesys Voice Platform Private Edition Guide

GVP Media Control Platform: March 23, 2022PrivateEdition.png

For private edition

GVP Resource Manager: February 22, 2022PrivateEdition.png

For private edition

  • GVP Resource Manager supports deployments on Azure Kubernetes Service (AKS) in Genesys Multicloud CX private edition. (CPE-3606)

  • Added support for SIP TLS and Secure Real-time Transport Protocol (SRTP). (GVP-44483)

  • This release contains Security remediation for the following security vulnerabilities reported:

    • io.netty_netty-all (CVE-2021-37137, CVE-2021-37136, CVE-2021-43797)
    • com.fasterxml.jackson.core_jackson-databind (PRISMA-2021-0213)
    • org.eclipse.jetty_jetty-server (PRISMA-2021-0182) (GVP-44593)
      More info: Genesys Voice Platform Private Edition Guide

GVP Configuration Server: February 22, 2022PrivateEdition.png

Security Fixes

  • This release includes upgraded base images of Configuration Server containers to address the glibc security issue. The vulnerability is RHSA-2021:4358. (GVP-44625)

For private edition

  • GVP Configuration Server supports deployments on Azure Kubernetes Service (AKS) in Genesys Multicloud CX private edition. (CPE-3606)

  • This release contains Security remediation for Prisma/BlackDuck security vulnerabilities. (GVP-44633)
    More info: Genesys Voice Platform Private Edition Guide

GVP Service Discovery: February 22, 2022PrivateEdition.png

Security Fixes

  • This release includes important security fixes related to the Apache Log4j 2 vulnerability (CVE-2021-44228). In particular, the Log4j library included with GVP Service Discovery has been upgraded to version 2.17.1. (GVP-44559)
    More info: Genesys Voice Platform Private Edition Guide

GVP Reporting Server: February 22, 2022PrivateEdition.png

For private edition

  • GVP Reporting Server supports deployments on Azure Kubernetes Service (AKS) in Genesys Multicloud CX private edition. (CPE-3606)

  • This release contains Security remediation for the following security vulnerabilities reported:

    • io.netty_netty-all (CVE-2021-37137, CVE-2021-37136, CVE-2021-43797)
    • com.fasterxml.jackson.core_jackson-databind (PRISMA-2021-0213)
    • org.eclipse.jetty_jetty-server (PRISMA-2021-0182) (GVP-44593)
      More info: Genesys Voice Platform Private Edition Guide

GVP Reporting Server: January 12, 2022PrivateEdition.png

For private edition

  • Reporting Server readiness probe now uses this URI - /ems-rs/readiness. (GVP-44268)

  • Reporting Server liveness probe now uses TCP socket check on the ActiveMQ port 61616. (GVP-44086)
    More info: Genesys Voice Platform Private Edition Guide

  • This release contains Security remediation for the following security vulnerabilities reported:

    • Name: RHSA-2021:4358
      • glibc: Arbitrary read in wordexp() (CVE-2021-35942)
      • glibc: Use-after-free in addgetnetgrentX function in netgroupcache.c (CVE-2021-27645)
      • glibc: mq_notify does not handle separately allocated thread attributes (CVE-2021-33574)
      glibc-2.28-164.el8.x86_64
    • Name: RHSA-2021:3296
      • libX11: missing request length checks (CVE-2021-31535)
      libX11-1.6.8-5.el8.x86_64
    • Name:RHSA-2021:4381
      • BZ - 1873488 - GTK3 prints errors with overlay scrollbar disabled
      gsettings-desktop-schemas-3.32.0-6.el8.x86_64
      gtk3-3.22.30-8.el8.x86_64

    (GVP-44437)

GVP Service Discovery: December 17, 2021PrivateEdition.png

Security Fixes

  • This release includes important security fixes related to the Apache Log4j 2 vulnerability (CVE-2021-45105). In particular, the Log4j library included with GVP Service Discovery has been upgraded to version 2.17.0. (GVP-44425)

For private edition

  • As of December 23, 2021, GVP Service Discovery supports deployments on Google Kubernetes Engine (GKE) in Genesys Multicloud CX private edition, as part of the Early Adopter Program. (CPE-1968)

GVP Reporting Server: December 10, 2021PrivateEdition.png

Resolved Issues

For private edition

  • Support for deploying the gvp-rs service in a single namespace with other private edition services has been implemented. To enable this alternative deployment scenario, configure the deployment->namespace and labels-> serviceGroup configuration option to the single namespace value. (GVP-44190)
    More info: Genesys Voice Platform Private Edition Guide

  • As of December 23, 2021, GVP Reporting Server supports deployments on Google Kubernetes Engine (GKE) in Genesys Multicloud CX private edition, as part of the Early Adopter Program. (CPE-1968)

GVP Resource Manager: December 10, 2021PrivateEdition.png

For private edition

  • Support for deploying the gvp-rm service in a single namespace with other private edition services has been implemented. To enable this alternative deployment scenario, configure the deployment->namespace and labels-> serviceGroup configuration option to the single namespace value. (GVP-44190)
    More info: Genesys Voice Platform Private Edition Guide

  • As of December 23, 2021, supports deployments on Google Kubernetes Engine (GKE) in Genesys Multicloud CX private edition, as part of the Early Adopter Program. (CPE-1968) (CPE-1968)

GVP Service Discovery: December 10, 2021PrivateEdition.png

For private edition

  • Support for deploying the gvp-sd service in a single namespace with other private edition services has been implemented. To enable this alternative deployment scenario, configure the partOf configuration option to the single namespace value. (GVP-44190)
    More info: Genesys Voice Platform Private Edition Guide

GVP Configuration Server: December 10, 2021PrivateEdition.png

Security Fixes

  • This release includes upgraded base images of Configuration Server containers for NodeJS vulnerability. (GVP-44131)

For private edition

  • Support for deploying the gvp-cs service in a single namespace with other private edition services has been implemented. To enable this alternative deployment scenario, configure the partOf configuration option to the single namespace value. (GVP-44190)
    More info: Genesys Voice Platform Private Edition Guide

  • As of December 23, 2021, GVP Configuration Server supports deployments on Google Kubernetes Engine (GKE) in Genesys Multicloud CX private edition, as part of the Early Adopter Program. (CPE-1968)

GVP Media Control Platform: December 10, 2021PrivateEdition.png

For private edition

  • Support for deploying the gvp-mcp service in a single namespace with other private edition services has been implemented. To enable this alternative deployment scenario, configure the partOf configuration option to the single namespace value. (GVP-44190)
    More info: Genesys Voice Platform Private Edition Guide

  • As of December 23, 2021, GVP Media Control Platform supports deployments on Google Kubernetes Engine (GKE) in Genesys Multicloud CX private edition, as part of the Early Adopter Program. (CPE-1968)

GVP Service Discovery: September 30, 2021PrivateEdition.png

For private edition

  • This release contains Security remediation for security vulnerabilities reported in EAP deployment and internally reported Prisma and BlackDuck security vulnerabilities. (GVP-44112)
    More info: Genesys Voice Platform Private Edition Guide

GVP Reporting Server: September 30, 2021PrivateEdition.png

For private edition

  • This release contains Security remediation for security vulnerabilities reported in EAP deployment and internally reported Prisma and BlackDuck security vulnerabilities. (GVP-43985)
    More info: Genesys Voice Platform Private Edition Guide

GVP Media Control Platform: September 30, 2021PrivateEdition.png

For private edition

GVP Media Control Platform: September 08, 2021PrivateEdition.png

For private edition

GVP Resource Manager: September 08, 2021PrivateEdition.png

For private edition

GVP Configuration Server: August 23, 2021PrivateEdition.png

For private edition

GVP Resource Manager: August 23, 2021PrivateEdition.png

For private edition

GVP Media Control Platform: August 23, 2021PrivateEdition.png

For private edition

GVP Service Discovery: August 23, 2021PrivateEdition.png

For private edition

GVP Reporting Server: August 23, 2021PrivateEdition.png

For private edition

GVP Configuration Server: August 05, 2021PrivateEdition.png

For private edition

  • This release contains Security remediation for security vulnerabilities reported in EAP deployment and internally reported Prisma and BlackDuck security vulnerabilities. (GVP-43477)
    More info: Genesys Voice Platform Private Edition Guide

GVP Reporting Server: August 05, 2021PrivateEdition.png

For private edition

  • This release contains Security remediation for security vulnerabilities reported in EAP deployment and internally reported Prisma and BlackDuck security vulnerabilities. (GVP-43477)
    More info: Genesys Voice Platform Private Edition Guide

GVP Media Control Platform: August 05, 2021PrivateEdition.png

For private edition

  • This release contains Security remediation for security vulnerabilities reported in EAP deployment and internally reported Prisma and BlackDuck security vulnerabilities. (GVP-43477)
    More info: Genesys Voice Platform Private Edition Guide

GVP Resource Manager: August 05, 2021PrivateEdition.png

For private edition

  • This release contains Security remediation for security vulnerabilities reported in EAP deployment and internally reported Prisma and BlackDuck security vulnerabilities. (GVP-43477)
    More info: Genesys Voice Platform Private Edition Guide

GVP Service Discovery: August 05, 2021PrivateEdition.png

For private edition

  • This release contains Security remediation for security vulnerabilities reported in EAP deployment and internally reported Prisma and BlackDuck security vulnerabilities. (GVP-43477)
    More info: Genesys Voice Platform Private Edition Guide

GVP Service Discovery: June 30, 2021PrivateEdition.png

For private edition

  • Starting with this release, GVP Service Discovery is available for select customers in Genesys Multicloud CX private edition, as part of the Early Adopter Program. Deployments on OpenShift Container Platform (OpenShift) are supported. (GVP-43163)
    More info: Genesys Voice Platform Private Edition Guide

GVP Reporting Server: June 30, 2021PrivateEdition.png

For private edition

  • Starting with this release, GVP Reporting Server is available for select customers in Genesys Multicloud CX private edition, as part of the Early Adopter Program. Deployments on OpenShift Container Platform (OpenShift) are supported. (GVP-43163)
    More info: Genesys Voice Platform Private Edition Guide

GVP Configuration Server: June 30, 2021PrivateEdition.png

For private edition

  • Starting with this release, GVP Configuration Server is available for select customers in Genesys Multicloud CX private edition, as part of the Early Adopter Program. Deployments on OpenShift Container Platform (OpenShift) are supported. (GVP-43163)
    More info: Genesys Voice Platform Private Edition Guide

GVP Resource Manager: June 30, 2021PrivateEdition.png

For private edition

  • Starting with this release, GVP Resource Manager is available for select customers in Genesys Multicloud CX private edition, as part of the Early Adopter Program. Deployments on OpenShift Container Platform (OpenShift) are supported. (GVP-43163)
    More info: Genesys Voice Platform Private Edition Guide

GVP Media Control Platform: June 30, 2021PrivateEdition.png

For private edition

  • Starting with this release, GVP Media Control Platform is available for select customers in Genesys Multicloud CX private edition, as part of the Early Adopter Program. Deployments on OpenShift Container Platform (OpenShift) are supported. (GVP-43163)
    More info: Genesys Voice Platform Private Edition Guide

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