Genesys Voice Platform Release Notes

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Contents

Not all releases or changes listed below may pertain to your deployment. Check the table below to see which releases apply to you.

Important
The Release table lists the initial availability date for each release and the deployment environments for which a release is made available. Except when otherwise stated in the description for a specific release, each release includes all of the features and resolved issues that were introduced on earlier dates, regardless of the deployment environment. The features and resolved issues that apply only to a specific deployment environment are noted as such.
Service Available Genesys CX on Private edition Highlights Release
AWS Azure GCP
GVP Reporting ServerJune 23, 2022 PrivateEdition.png
  • RS now uses upgraded versions of the following third-party libraries:
    • Hibernate version 5.2.6
    • Spring version 5.2.20
    • dom4j version 2.0.3.
    • Jackson 2.12.6.1
  • Add custom labels and annotations for RS pods via values.yaml.
  • snmp_exporter now uses go version 1.18.
  • Node selector, tolerations and priority class set to empty by default in the values.yaml.
  • Set CPU and memory requests/limits for RS init container via values.yaml.

100.0.100.0204
GVP Resource ManagerJune 23, 2022 PrivateEdition.png
  • Add custom labels and annotations for RM pods via values.yaml.
  • snmp_exporter now uses go version 1.18.
  • Node selector, tolerations and priority class set to empty by default in the values.yaml.
  • Set CPU and memory requests/limits for RM init container via values.yaml.
100.0.100.0207
GVP Media Control PlatformApril 6, 2022 PrivateEdition.png Support Bearer Token for GAuth for future use cases.100.0.100.0070
GVP Service DiscoveryMarch 23, 2022 PrivateEdition.png Support for SIP TLS and SRTP.100.0.100.0055
GVP Media Control PlatformMarch 23, 2022 PrivateEdition.png Support for SIP TLS and SRTP.100.0.100.0068
GVP Service DiscoveryFebruary 22, 2022 PrivateEdition.png Important security improvements.100.0.100.0046
GVP Configuration ServerFebruary 22, 2022 PrivateEdition.png Security improvements.100.0.100.0056
GVP Resource ManagerFebruary 22, 2022 PrivateEdition.png
  • Security improvement.
  • Support for SIP TLS and SRTP.
100.0.100.0152
GVP Reporting ServerFebruary 22, 2022 PrivateEdition.png Security improvements.100.0.100.0133
GVP Reporting ServerJanuary 12, 2022 PrivateEdition.png Security improvements.100.0.100.0126
GVP Service DiscoveryDecember 17, 2021 PrivateEdition.png
  • Important security improvements.
  • Early Adopter Program support for Genesys Multicloud CX private edition deployments on GKE.
100.0.100.0041
GVP Configuration ServerDecember 10, 2021 PrivateEdition.png
  • Security improvements.
  • Support for deploying all private edition services in a single namespace.
  • Early Adopter Program support for Genesys Multicloud CX private edition deployments on GKE.
100.0.100.0047
GVP Resource ManagerDecember 10, 2021 PrivateEdition.png
  • Support for deploying all private edition services in a single namespace.
  • Early Adopter Program support for Genesys Multicloud CX private edition deployments on GKE.
100.0.100.0082
GVP Media Control PlatformDecember 10, 2021 PrivateEdition.png
  • Support for deploying all private edition services in a single namespace.
  • Early Adopter Program support for Genesys Multicloud CX private edition deployments on GKE.
100.0.100.0046
GVP Reporting ServerDecember 10, 2021 PrivateEdition.png
  • SQL Server port value configurable through Override-values.yaml.
  • Support for deploying all private edition services in a single namespace.
  • Early Adopter Program support for Genesys Multicloud CX private edition deployments on GKE.
100.0.100.0095
GVP Service DiscoveryDecember 10, 2021 PrivateEdition.png Support for deploying all private edition services in a single namespace.100.0.100.0021
GVP Media Control PlatformSeptember 30, 2021 PrivateEdition.png Nexus support.100.0.100.0040
GVP Service DiscoverySeptember 30, 2021 PrivateEdition.png Security improvements.100.0.100.0019
GVP Reporting ServerSeptember 30, 2021 PrivateEdition.png Security improvements.100.0.100.0077
GVP Media Control PlatformSeptember 8, 2021 PrivateEdition.png Redirection of logs to Stdout with Fluentbit sidecar100.0.100.0031
GVP Resource ManagerSeptember 8, 2021 PrivateEdition.png Redirection of logs to Stdout with Fluentbit sidecar100.0.100.0066
GVP Service DiscoveryAugust 23, 2021 PrivateEdition.png Arbitrary UID/GID100.0.100.0011
GVP Configuration ServerAugust 23, 2021 PrivateEdition.png Arbitrary UID/GID100.0.100.0017
GVP Resource ManagerAugust 23, 2021 PrivateEdition.png Arbitrary UID/GID100.0.100.0044
GVP Reporting ServerAugust 23, 2021 PrivateEdition.png Arbitrary UID/GID100.0.100.0038
GVP Media Control PlatformAugust 23, 2021 PrivateEdition.png Arbitrary UID/GID100.0.100.0022
GVP Service DiscoveryAugust 5, 2021 PrivateEdition.png Security improvements.100.0.100.0007
GVP Configuration ServerAugust 5, 2021 PrivateEdition.png Security improvements.100.0.100.0009
GVP Reporting ServerAugust 5, 2021 PrivateEdition.png Security improvements.100.0.100.0026
GVP Resource ManagerAugust 5, 2021 PrivateEdition.png Security improvements.100.0.100.0036
GVP Media Control PlatformAugust 5, 2021 PrivateEdition.png Security improvements.100.0.100.0015
GVP Service DiscoveryJune 30, 2021 PrivateEdition.png Early Adopter Program support for Genesys Multicloud CX private edition deployments on OpenShift.9.0.000.52
GVP Configuration ServerJune 30, 2021 PrivateEdition.png Early Adopter Program support for Genesys Multicloud CX private edition deployments on OpenShift.9.0.000.16
GVP Resource ManagerJune 30, 2021 PrivateEdition.png Early Adopter Program support for Genesys Multicloud CX private edition deployments on OpenShift.9.0.048.31
GVP Reporting ServerJune 30, 2021 PrivateEdition.png Early Adopter Program support for Genesys Multicloud CX private edition deployments on OpenShift.9.0.048.18
GVP Media Control PlatformJune 30, 2021 PrivateEdition.png Early Adopter Program support for Genesys Multicloud CX private edition deployments on OpenShift.9.0.048.65

GVP Reporting Server: June 23, 2022PrivateEdition.png

For private edition

  • RS now uses upgraded versions of the following third-party libraries:

    • Hibernate version 5.2.6 (GVP-45053)
    • Spring version 5.2.20 (GVP-44875)
    • dom4j version 2.0.3. (GVP-45223)
    • Jackson 2.12.6.1 (GVP-45059) (GVP-45053)

  • You can now add custom labels and annotations for RS pods via values.yaml. (GVP-45051)

  • snmp_exporter now uses go version 1.18. (GVP-45050)

  • Node selector, tolerations and priority class are now set to empty by default for RS in the values.yaml. You can configure them per your needs. (GVP-45017)

  • You can now set CPU and memory requests/limits for RS init container via values.yaml. (GVP-44932)
    More info: Genesys Voice Platform Private Edition Guide

GVP Resource Manager: June 23, 2022PrivateEdition.png

For private edition

  • You can now add custom labels and annotations for Resource Manager pods via values.yaml. (GVP-45051)

  • snmp_exporter now uses go version 1.18. (GVP-45050)

  • Node selector, tolerations and priority class are now set to empty by default for RM in the values.yaml. You can configure them per your needs. (GVP-45017)

  • You can now set CPU and memory requests/limits for RM init container via values.yaml. (GVP-44932)
    More info: Genesys Voice Platform Private Edition Guide

GVP Media Control Platform: April 06, 2022PrivateEdition.png

For private edition

GVP Service Discovery: March 23, 2022PrivateEdition.png

For private edition

GVP Media Control Platform: March 23, 2022PrivateEdition.png

For private edition

GVP Service Discovery: February 22, 2022PrivateEdition.png

Security Fixes

  • This release includes important security fixes related to the Apache Log4j 2 vulnerability (CVE-2021-44228). In particular, the Log4j library included with GVP Service Discovery has been upgraded to version 2.17.1. (GVP-44559)
    More info: Genesys Voice Platform Private Edition Guide

GVP Configuration Server: February 22, 2022PrivateEdition.png

Security Fixes

  • This release includes upgraded base images of Configuration Server containers to address the glibc security issue. The vulnerability is RHSA-2021:4358. (GVP-44625)

For private edition

GVP Resource Manager: February 22, 2022PrivateEdition.png

For private edition

  • Added support for SIP TLS and Secure Real-time Transport Protocol (SRTP). (GVP-44483)

  • This release contains Security remediation for the following security vulnerabilities reported:

    • io.netty_netty-all (CVE-2021-37137, CVE-2021-37136, CVE-2021-43797)
    • com.fasterxml.jackson.core_jackson-databind (PRISMA-2021-0213)
    • org.eclipse.jetty_jetty-server (PRISMA-2021-0182) (GVP-44593)
      More info: Genesys Voice Platform Private Edition Guide

GVP Reporting Server: February 22, 2022PrivateEdition.png

For private edition

  • This release contains Security remediation for the following security vulnerabilities reported:

    • io.netty_netty-all (CVE-2021-37137, CVE-2021-37136, CVE-2021-43797)
    • com.fasterxml.jackson.core_jackson-databind (PRISMA-2021-0213)
    • org.eclipse.jetty_jetty-server (PRISMA-2021-0182) (GVP-44593)
      More info: Genesys Voice Platform Private Edition Guide

GVP Reporting Server: January 12, 2022PrivateEdition.png

For private edition

  • Reporting Server readiness probe now uses this URI - /ems-rs/readiness. (GVP-44268)

  • Reporting Server liveness probe now uses TCP socket check on the ActiveMQ port 61616. (GVP-44086)
    More info: Genesys Voice Platform Private Edition Guide

  • This release contains Security remediation for the following security vulnerabilities reported:

    • Name: RHSA-2021:4358
      • glibc: Arbitrary read in wordexp() (CVE-2021-35942)
      • glibc: Use-after-free in addgetnetgrentX function in netgroupcache.c (CVE-2021-27645)
      • glibc: mq_notify does not handle separately allocated thread attributes (CVE-2021-33574)
      glibc-2.28-164.el8.x86_64
    • Name: RHSA-2021:3296
      • libX11: missing request length checks (CVE-2021-31535)
      libX11-1.6.8-5.el8.x86_64
    • Name:RHSA-2021:4381
      • BZ - 1873488 - GTK3 prints errors with overlay scrollbar disabled
      gsettings-desktop-schemas-3.32.0-6.el8.x86_64
      gtk3-3.22.30-8.el8.x86_64

    (GVP-44437)

GVP Service Discovery: December 17, 2021PrivateEdition.png

Security Fixes

  • This release includes important security fixes related to the Apache Log4j 2 vulnerability (CVE-2021-44228). In particular, the Log4j library included with GVP Service Discovery has been upgraded to version 2.16.0.
     (GVP-44425)

For private edition

  • As of December 23, 2021, GVP Service Discovery supports deployments on Google Kubernetes Engine (GKE) in Genesys Multicloud CX private edition, as part of the Early Adopter Program. (CPE-1968)

GVP Configuration Server: December 10, 2021PrivateEdition.png

Security Fixes

  • This release includes upgraded base images of Configuration Server containers for NodeJS vulnerability. (GVP-44131)

For private edition

  • Support for deploying the gvp-cs service in a single namespace with other private edition services has been implemented. To enable this alternative deployment scenario, configure the partOf configuration option to the single namespace value. (GVP-44190)
    More info: Genesys Voice Platform Private Edition Guide

  • As of December 23, 2021, GVP Configuration Server supports deployments on Google Kubernetes Engine (GKE) in Genesys Multicloud CX private edition, as part of the Early Adopter Program. (CPE-1968)

GVP Resource Manager: December 10, 2021PrivateEdition.png

For private edition

  • Support for deploying the gvp-rm service in a single namespace with other private edition services has been implemented. To enable this alternative deployment scenario, configure the deployment->namespace and labels-> serviceGroup configuration option to the single namespace value. (GVP-44190)
    More info: Genesys Voice Platform Private Edition Guide

  • As of December 23, 2021, GVP Resource Manager supports deployments on Google Kubernetes Engine (GKE) in Genesys Multicloud CX private edition, as part of the Early Adopter Program. (CPE-1968)

GVP Media Control Platform: December 10, 2021PrivateEdition.png

For private edition

  • Support for deploying the gvp-mcp service in a single namespace with other private edition services has been implemented. To enable this alternative deployment scenario, configure the partOf configuration option to the single namespace value. (GVP-44190)
    More info: Genesys Voice Platform Private Edition Guide

  • As of December 23, 2021, GVP Media Control Platform supports deployments on Google Kubernetes Engine (GKE) in Genesys Multicloud CX private edition, as part of the Early Adopter Program. (CPE-1968)

GVP Reporting Server: December 10, 2021PrivateEdition.png

Resolved Issues

For private edition

  • Support for deploying the gvp-rs service in a single namespace with other private edition services has been implemented. To enable this alternative deployment scenario, configure the deployment->namespace and labels-> serviceGroup configuration option to the single namespace value. (GVP-44190)
    More info: Genesys Voice Platform Private Edition Guide

  • As of December 23, 2021, GVP Reporting Server supports deployments on Google Kubernetes Engine (GKE) in Genesys Multicloud CX private edition, as part of the Early Adopter Program. (CPE-1968)

GVP Service Discovery: December 10, 2021PrivateEdition.png

For private edition

  • Support for deploying the gvp-sd service in a single namespace with other private edition services has been implemented. To enable this alternative deployment scenario, configure the partOf configuration option to the single namespace value. (GVP-44190)
    More info: Genesys Voice Platform Private Edition Guide

GVP Media Control Platform: September 30, 2021PrivateEdition.png

For private edition

GVP Service Discovery: September 30, 2021PrivateEdition.png

For private edition

  • This release contains Security remediation for security vulnerabilities reported in EAP deployment and internally reported Prisma and BlackDuck security vulnerabilities. (GVP-44112)
    More info: Genesys Voice Platform Private Edition Guide

GVP Reporting Server: September 30, 2021PrivateEdition.png

For private edition

  • This release contains Security remediation for security vulnerabilities reported in EAP deployment and internally reported Prisma and BlackDuck security vulnerabilities. (GVP-43985)
    More info: Genesys Voice Platform Private Edition Guide

GVP Media Control Platform: September 08, 2021PrivateEdition.png

For private edition

GVP Resource Manager: September 08, 2021PrivateEdition.png

For private edition

GVP Service Discovery: August 23, 2021PrivateEdition.png

For private edition

GVP Configuration Server: August 23, 2021PrivateEdition.png

For private edition

GVP Resource Manager: August 23, 2021PrivateEdition.png

For private edition

GVP Reporting Server: August 23, 2021PrivateEdition.png

For private edition

GVP Media Control Platform: August 23, 2021PrivateEdition.png

For private edition

GVP Service Discovery: August 05, 2021PrivateEdition.png

For private edition

  • This release contains Security remediation for security vulnerabilities reported in EAP deployment and internally reported Prisma and BlackDuck security vulnerabilities. (GVP-43477)
    More info: Genesys Voice Platform Private Edition Guide

GVP Configuration Server: August 05, 2021PrivateEdition.png

For private edition

  • This release contains Security remediation for security vulnerabilities reported in EAP deployment and internally reported Prisma and BlackDuck security vulnerabilities. (GVP-43477)
    More info: Genesys Voice Platform Private Edition Guide

GVP Reporting Server: August 05, 2021PrivateEdition.png

For private edition

  • This release contains Security remediation for security vulnerabilities reported in EAP deployment and internally reported Prisma and BlackDuck security vulnerabilities. (GVP-43477)
    More info: Genesys Voice Platform Private Edition Guide

GVP Resource Manager: August 05, 2021PrivateEdition.png

For private edition

  • This release contains Security remediation for security vulnerabilities reported in EAP deployment and internally reported Prisma and BlackDuck security vulnerabilities. (GVP-43477)
    More info: Genesys Voice Platform Private Edition Guide

GVP Media Control Platform: August 05, 2021PrivateEdition.png

For private edition

  • This release contains Security remediation for security vulnerabilities reported in EAP deployment and internally reported Prisma and BlackDuck security vulnerabilities. (GVP-43477)
    More info: Genesys Voice Platform Private Edition Guide

GVP Service Discovery: June 30, 2021PrivateEdition.png

For private edition

  • Starting with this release, GVP Service Discovery is available for select customers in Genesys Multicloud CX private edition, as part of the Early Adopter Program. Deployments on OpenShift Container Platform (OpenShift) are supported. (GVP-43163)
    More info: Genesys Voice Platform Private Edition Guide

GVP Configuration Server: June 30, 2021PrivateEdition.png

For private edition

  • Starting with this release, GVP Configuration Server is available for select customers in Genesys Multicloud CX private edition, as part of the Early Adopter Program. Deployments on OpenShift Container Platform (OpenShift) are supported. (GVP-43163)
    More info: Genesys Voice Platform Private Edition Guide

GVP Resource Manager: June 30, 2021PrivateEdition.png

For private edition

  • Starting with this release, GVP Resource Manager is available for select customers in Genesys Multicloud CX private edition, as part of the Early Adopter Program. Deployments on OpenShift Container Platform (OpenShift) are supported. (GVP-43163)
    More info: Genesys Voice Platform Private Edition Guide

GVP Reporting Server: June 30, 2021PrivateEdition.png

For private edition

  • Starting with this release, GVP Reporting Server is available for select customers in Genesys Multicloud CX private edition, as part of the Early Adopter Program. Deployments on OpenShift Container Platform (OpenShift) are supported. (GVP-43163)
    More info: Genesys Voice Platform Private Edition Guide

GVP Media Control Platform: June 30, 2021PrivateEdition.png

For private edition

  • Starting with this release, GVP Media Control Platform is available for select customers in Genesys Multicloud CX private edition, as part of the Early Adopter Program. Deployments on OpenShift Container Platform (OpenShift) are supported. (GVP-43163)
    More info: Genesys Voice Platform Private Edition Guide