Screen Recording Service Release Notes

Not all releases or changes listed below may pertain to your deployment. Check the table below to see which releases apply to you.

RSS:

• For cloud
• For private edition

Important

The Release table lists the initial availability date for each release and the deployment environments for which a release is made available. Except when otherwise stated in the description for a specific release, each release includes all of the features and resolved issues that were introduced on earlier dates, regardless of the deployment environment. The features and resolved issues that apply only to a specific deployment environment are noted as such.

Available	Genesys CX on		Private edition	Highlights	Release
	AWS	Azure
May 7, 2022				Support for Windows Server 2019	8.5.371.13
November 16, 2021				Security improvements.	8.5.370.99
July 7, 2021				Compatibility and performance improvements.	8.5.370.95

May 07, 2022

What's New

• Screen Recording Service now supports Windows Server 2019.

• Screen Recording Service now supports the new Access-Control-Allow-Private-Network header required by the Google Chrome Private Network Access (PNA) Cross-Origin Resource Sharing (CORS) policy. (GIR-31869)

November 16, 2021

What's New

• This release includes security improvements.

• As of Jan 13, 2022, Screen Recording Service is available for Genesys Multicloud CX on Azure.

July 07, 2021

What's New

• This release includes compatibility and performance improvements.

  Important

  This version was originally released on June 10, 2021.

Prior Releases

For information about prior releases, see Screen Recording Service.