Screen Recording Service Release Notes
From Genesys Documentation
This topic is part of the manual Genesys Multicloud CX Release Notes for version Current of Genesys Multicloud CX Release Notes.
Contents
Not all releases or changes listed below may pertain to your deployment. Check the table below to see which releases apply to you.
RSS:
Important
The Release table lists the initial availability date for each release and the deployment environments for which a release is made available. Except when otherwise stated in the description for a specific release, each release includes all of the features and resolved issues that were introduced on earlier dates, regardless of the deployment environment. The features and resolved issues that apply only to a specific deployment environment are noted as such.
Available | Genesys CX on | Private edition | Highlights | Release | |
---|---|---|---|---|---|
AWS | Azure | ||||
May 7, 2022 | ![]() |
|
Support for Windows Server 2019 | 8.5.371.13 | |
November 16, 2021 | ![]() |
|
Security improvements. | 8.5.370.99 | |
July 7, 2021 | ![]() |
Compatibility and performance improvements. | 8.5.370.95 |
May 07, 2022

What's New
Screen Recording Service now supports Windows Server 2019.
Screen Recording Service now supports the new Access-Control-Allow-Private-Network header required by the Google Chrome Private Network Access (PNA) Cross-Origin Resource Sharing (CORS) policy. (GIR-31869)
November 16, 2021

What's New
This release includes security improvements.
As of Jan 13, 2022, Screen Recording Service is available for Genesys Multicloud CX on Azure.
July 07, 2021
What's New
This release includes compatibility and performance improvements.
ImportantThis version was originally released on June 10, 2021.
Prior Releases
For information about prior releases, see Screen Recording Service.
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