Voice Voicemail Service Release Notes
From Genesys Documentation
This topic is part of the manual Genesys Multicloud CX Release Notes for version Current of Genesys Multicloud CX Release Notes.
Not all releases or changes listed below may pertain to your deployment. Check the table below to see which releases apply to you.
ImportantThe Release table lists the initial availability date for each release and the deployment environments for which a release is made available. Except when otherwise stated in the description for a specific release, each release includes all of the features and resolved issues that were introduced on earlier dates, regardless of the deployment environment. The features and resolved issues that apply only to a specific deployment environment are noted as such.
|First availability||Released for||Highlights||Release number|
|February 01, 2022||Support for GDPR.||100.0.100.0009|
|December 10, 2021||
February 01, 2022
- Support for General Data Protection Regulation (GDPR). If you need to update, view, or delete any data that might be affected by GDPR controls, contact Genesys Professional Services for assistance. (VOICEMCS-825)
For private edition
- An external library reference issue has been fixed. (VOICEMCS-3488)
December 10, 2021
- This release includes important security upgrades made to third-party software. (GCLOUD-18874)
For private edition
- Starting with this release, Voice Voicemail Service is available for select customers in Genesys Multicloud CX private edition, as part of the Early Adopter Program.
Voice Voicemail Service now supports the use of arbitrary, or random, user IDs (UIDs) in OpenShift.
- The Dockerfile has been modified to specify container and file ownership as user=500 (genesys) and group=0 (root).
- The securityContext settings exposed in the default values.yaml file specify the user and group IDs for the genesys user (500:500:500). You must override these Helm chart values if you want OpenShift to use arbitrary UIDs.
- Voice Voicemail Service is deployed using ServiceAccounts that use the restricted Security Context Constraint (SCC). In an earlier implementation, Genesys required you to deploy all private edition services using a ServiceAccount associated with the custom genesys-restricted SCC, to control permissions for the genesys user (500). Genesys now expects OpenShift to use arbitrary UIDs in your deployment, and the genesys-restricted SCC has been deprecated. If you previously deployed Voice Voicemail Service using the genesys-restricted SCC, Genesys recommends that you redeploy Voice Voicemail Service so that you use arbitrary UIDs.