WebRTC Release Notes

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Not all releases or changes listed below may pertain to your deployment. Check the table below to see which releases apply to you.

Released onReleased forHighlights
July 14, 2021
AWS.png PrivateEdition.png
Tested for Hunt Group feature in AWS.
June 30, 2021
PrivateEdition.png
Early Adopter Program support for Genesys Engage cloud private edition.

July 14, 2021 AWS.png PrivateEdition.png

PrivateEdition.png Private edition: 100.0.003.0000 available July 14, 2021

    What's New

    • AWS only. The Hunt Group feature (parallel call distribution strategy) is successfully tested in SIP Cluster deployments with WebRTC Media Service. Supported in WebRTC Media Service v9.0.and v100.0.x. Calls are initiated/received by the browser-based Workspace Web Edition (WWE) 9.0.x. (WRTCMS-725)

      June 30, 2021 PrivateEdition.png

      PrivateEdition.png Private edition: 9.0.000.89 available June 30, 2021

        For private edition

        • Starting with this release, WebRTC is available for select customers in Genesys Engage cloud private edition, as part of the Early Adopter Program. (WRTCMS-661)
          More info: Private Edition Guide


          Prior Releases

          For information about prior releases of WebRTC, click here: WebRTC Release Notes