Genesys Portal Release Notes
From Genesys Documentation
This topic is part of the manual Genesys Multicloud CX Release Notes for version Current of Genesys Multicloud CX Release Notes.
Contents
Not all releases or changes listed below may pertain to your deployment. Check the table below to see which releases apply to you.
Important
The Release table lists the initial availability date for each release and the deployment environments for which a release is made available. Except when otherwise stated in the description for a specific release, each release includes all of the features and resolved issues that were introduced on earlier dates, regardless of the deployment environment. The features and resolved issues that apply only to a specific deployment environment are noted as such.
Available | Genesys CX on | Private edition | Highlights | Release | ||
---|---|---|---|---|---|---|
AWS | Azure | GCP | ||||
September 29, 2021 | ![]() |
Support for Web Content Accessibility Guidelines (WCAG). | 8.5.300.09 | |||
July 23, 2021 | ![]() |
|
Support for additional level of security. | 8.5.300.08 | ||
March 31, 2021 | ![]() |
|
Support for Genesys Engage cloud on Azure | 8.5.300.06 |
September 29, 2021
What's New
Genesys Portal now conforms to Web Content Accessibility Guidelines (WCAG) level AA for users with physical limitations. (PECP-265)
July 23, 2021

Security Fixes
Additional level of security is implemented to comply with security standards.
(PECP-248)
March 31, 2021

What's New
Starting with this release, Genesys Portal is available in Genesys CX on Azure. (PECP-49)
Prior Releases
For information about prior releases of Genesys Portal, see Genesys Portal.