Telemetry Service Release Notes
Contents
Not all releases or changes listed below may pertain to your deployment. Check the table below to see which releases apply to you.
Available | Genesys CX on | Private edition | Highlights | Release | |
---|---|---|---|---|---|
AWS | Azure | ||||
August 8, 2022 |
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Security and reliability improvements. | 100.0.008.1753 | ||
July 27, 2022 |
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Distributed Tracing and TLM helm chart priorityClassName value is changed. | 100.0.006.1685 | ||
May 13, 2022 |
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Generally Available release for Genesys Multicloud CX private edition deployments on the officially supported Kubernetes platforms. Support for Genesys Multicloud CX private edition deployments on Azure Kubernetes Service (AKS). | 100.0.005.1647 | ||
October 29, 2021 |
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| 100.0.003.1501 | ||
September 13, 2021 |
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Support for arbitrary UIDs in private edition deployments on OpenShift. | 100.0.001.1483 | ||
June 30, 2021 |
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Early Adopter Program support for Genesys Multicloud CX private edition deployments on OpenShift. | 9.0.000.31 |
August 08, 2022
What's New
This release includes third-party dependency updates to maintain security and reliability. (CPE-4867)
July 27, 2022
What's New
The HelmChart value that specifies Kubernetes priority class name for Telemetry Service, priorityClassName, no longer has a default value. It is empty/null. (TELEM-1648)
More info: Configure Telemetry Service
Limited to: Private Edition
Resolved Issues
The traceId attribute is now part of the default Telemetry log Contract which makes it available to all Telemetry clients by default. This allows logs sent through Telemetry to meet the pre-condition for distributed tracing Observability goal. (TELEM-1669)
More info: Observability in Telemetry Service
Limited to: Private Edition
May 13, 2022
What's New
The scraping of Telemetry Service metrics is now based on Annotations instead of Custom Resource Definitions (CRDs). (TELEM-1540)
More info: No results metrics and alertsTo improve the support of single namespace environment, a new option,
enableServiceLinks=false
is added in the pod context of the Helm chart. (TELEM-1529)
More info: Override Helm chart values.Telemetry Service is now ready for deployment in Kubernetes 1.22. (TELEM-1489)
Reduce Telemetry daily operations by reading CORS rules and Tenant Mapping from Environment Service. (TELEM-1444)
Resolved Issues
The counting of telemetry sessions used by client endpoints to send logs has been improved. (TELEM-1416)
For private edition
As of July 13, 2022, Telemetry Services is Generally Available for deployment in Genesys Multicloud CX private edition on the Kubernetes platforms officially supported by Genesys.
Telemetry Services supports deployments on Azure Kubernetes Service (AKS) in Genesys Multicloud CX private edition. (CPE-3611)
October 29, 2021
For private edition
Telemetry now supports configurable namespaces. (TELEM-1351)
As of December 23, 2021, Telemetry Services supports deployments on Google Kubernetes Engine (GKE) in Genesys Multicloud CX private edition, as part of the Early Adopter Program. (CPE-1928)
September 13, 2021
What's New
Telemetry Service now supports the use of arbitrary, or random, user IDs (UIDs) in OpenShift. The Dockerfile has been modified to specify the container and file ownership as user=500 (genesys) and group=0 (root).The securityContext settings exposed in the default values file specify the user and group IDs for the genesys user (500:500:500). You must override these Helm chart values if you want OpenShift to use arbitrary UIDs. (TELEM-1266)
More info: Configure Telemetry ServiceThe Telemetry Service Docker Image is now built using a base image that relies on Universal Base Image 8 (UBI8). (TELEM-1188)
Resolved Issues
Compliance issues identified in the Telemetry Docker image 9.0.000.31 (June 2021) have been fixed. (TELEM-1319)
June 30, 2021
For private edition
Starting with this release, Telemetry Services is available for select customers in Genesys Multicloud CX private edition, as part of the Early Adopter Program. Deployments on OpenShift Container Platform (OpenShift) are supported. (TELEM-1072)
More info: Telemetry Service Private Edition Guide