Genesys Widgets Release Notes

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This topic is part of the manual Genesys Engage Cloud Release Notes for version Current of Genesys Engage cloud Release Notes.

Not all releases or changes listed below may pertain to your deployment. Check the table below to see which releases apply to you.

Released onReleased forHighlights
May 05, 2021
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Support for Genesys Engage cloud on AWS.
April 23, 2021
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Support for Genesys Engage cloud on AWS.
April 09, 2021
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Support for Genesys Engage cloud on AWS.

May 05, 2021 AWS.png

    Resolved Issues

    • In the WebChat Widget, when using Safari on iPhone, and the website has scrolling capability, the page no longer automatically scrolls to the top or the bottom when the WebChat registration form is closed. Previously, the page scrolled to the bottom when the WebChat registration form was closed. (CXW-246)
    • In the WebChat Widget, when the user submits the chat registration form in iOS with VoiceOver, the loading announcement now occurs as expected. (CXW-237)


      April 23, 2021 AWS.png

        Resolved Issues

        • Handlebars.js library version is upgraded to 4.7.7, resolving a security issue. (CXW-251)
        • In the WebChat Widget, the screen reader's voice-over focus is now on the Cancel button when the End Chat alert dialog is displayed in iOS. Previously, voice-over focus was on the Close button. (CXW-238)
        • In the WebChat Widget, when the End Chat alert dialog displays, the focus is now on the Cancel button. Previously, the focus was on the End Chat button. (CXW-215)


          April 09, 2021 AWS.png

            Resolved Issues

            • In the WebChat Widget, localization strings now apply as expected and error messages display in the correct language. Previously, the WebChat Widget used the default language strings in some error messages. (CXW-232)



              Prior Releases

              For information about prior releases of Genesys Widgets, click here: Genesys Widgets