Recording Cloud Backup Service Release Notes

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Not all releases or changes listed below may pertain to your deployment. Check the table below to see which releases apply to you.

The Release table lists the initial availability date for each release and the deployment environments for which a release is made available. Except when otherwise stated in the description for a specific release, each release includes all of the features and resolved issues that were introduced on earlier dates, regardless of the deployment environment. The features and resolved issues that apply only to a specific deployment environment are noted as such.
First availabilityReleased forHighlightsRelease number
January 26, 2022
New OS support.

January 26, 2022 AWS.png

What's New

  • Support for Red Hat Enterprise Linux 8 and Windows Server 2019 operating systems. See the Genesys Interaction Recording page in the Genesys Supported Operating Environment Reference Guide for more detailed information and a list of all supported operating systems. (GIR-30211)
  • Recording Cloud Backup Service (RCBS) is now using an updated version of the Apache Log4j 2 library (2.17.1), which significantly reduces the size of the logging file. (GIR-31843)

Security Fixes

  • This release includes important security fixes related to the Apache Log4j 2 vulnerability (CVE-2021-45105). In particular, the Log4j library included with Recording Cloud Backup Service has been upgraded to version 2.17.1.

Prior Releases

For information about prior releases of Recording Cloud Backup Service (RCBS), see Recording Cloud Backup Service Release Notes.