Agent Desktop and Gplus Adapter Release Notes

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This topic is part of the manual Genesys Engage Cloud Release Notes for version Current of Genesys Engage cloud Release Notes.

Not all releases or changes listed below may pertain to your deployment. Check the table below to see which releases apply to you.

Service Released onReleased forHighlights
Agent Desktop March 31, 2021
Azure.png
Support for Genesys Engage cloud on Azure
Gplus Adapter for Salesforce March 31, 2021
Azure.png
Support for Genesys Engage cloud on Azure

Gplus Adapter for Salesforce: March 31, 2021 Azure.png

    What's New

    • Starting with this release, Gplus Adapter for Salesforce is available in Genesys Engage cloud on Azure.


      Agent Desktop: March 31, 2021 Azure.png

        What's New

        • Starting with this release, Agent Desktop is available in Genesys Engage cloud on Azure.



          Prior Releases

          For information about prior releases of Workspace Agent Desktop, click here: Agent Desktop (V.9)

          For information about prior releases of Gplus Adapter for Salesforce, click here: Gplus Adapter (V.9) for Salesforce