Real-Time Reporting (Genesys Pulse) Release Notes

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This topic is part of the manual Genesys Engage Cloud Release Notes for version Current of Genesys Engage cloud Release Notes.

Not all releases or changes listed below may pertain to your deployment. Check the table below to see which releases apply to you.

Release DateSupported CloudHighlights
March 31, 2021
AWS.png Azure.png
Support for Genesys Engage cloud on Azure

March 31, 2021 AWS.png Azure.png

    What's New

    • Starting with this release, Genesys Pulse is available in Genesys Engage cloud on Azure. (WBRT-13461)
    • The Select All checkbox is added to the Statistics tab on the widget create/edit dialog. (WBRT-12759)
    • A new widget is now located in an empty space on the right side of a dashboard. Previously, new widgets were placed in the top left position, causing a reorder of already existing widgets (WBRT-3700)

      Resolved Issues

      • Widgets' locations no longer change after switching between tabs or after refreshing the page. Previously, in those scenarios, widgets' locations on the tab were rearranged. (WBRT-14173)
      • Usernames are no longer used in URL of some requests. Previously, usernames were used in API requests from Genesys Pulse User Interface, disclosing potentially sensitive information. (WBRT-12371)

        Prior Releases

        For information about prior releases of Genesys Pulse, see Real-Time Reporting (v9).