About Genesys Pulse

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This topic is part of the manual Genesys Pulse Private Edition Guide for version Current of Reporting.

Learn about Genesys Pulse and how it works in Genesys Multicloud CX private edition.

Genesys Pulse is a widget-based performance dashboard solution for monitoring contact center resources in real time.

Supported Kubernetes platforms

Genesys Engagement Service (GES) is supported on the following Kubernetes platforms:

  • Google Kubernetes Engine (GKE)
  • OpenShift Container Platform (OpenShift)

For more information about when support was introduced, see the Real-Time Reporting (Genesys Pulse) Release Notes.