Workspace Web Edition Private Edition Guide

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This manual is for version Current of Agent Workspace.

Find links to all the topics in this guide.

Workspace Web Edition is a service available with the Genesys Multicloud CX private edition offering.


Learn more about Workspace Web Edition, its architecture, and how to support high availability and disaster recovery.

Configure and deploy

Upgrade, roll back, or uninstall

Find out how to upgrade, roll back, or uninstall Workspace Web Edition.


Learn how to monitor Workspace Web Edition with metrics and logging.

Feature Configuration

Learn how to configure specific application features.

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