Workspace Web Edition Private Edition Guide

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The following topics are defined for this manual but are not included in the list of topics: Metrics
This manual is for version Current of Agent Desktop.

Find links to all the topics in this guide.

Early Adopter Program
Genesys Multicloud CX private edition is being released to pre-approved customers as part of the Early Adopter Program. Please note that the documentation and the product are subject to change. For more details about the program, please contact your Genesys representative.

Workspace Web Edition is a service available with the Genesys Multicloud CX private edition offering.


Learn more about Workspace Web Edition, its architecture, and how to support high availability and disaster recovery.


Learn how to monitor Workspace Web Edition with metrics and logging.

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