Workspace Web Edition metrics and alerts

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This topic is part of the manual Workspace Web Edition Private Edition Guide for version Current of Agent Desktop.


Find the metrics WWE exposes and the alerts defined for WWE.

Related documentation:
Service CRD or annotations? Port Endpoint/Selector Metrics update interval
Workspace Web Edition n/a n/a n/a n/a
All the WWE Service metrics are standard Kubernetes metrics as delivered by a standard Kubernetes metrics service.

Metrics[edit source]

All the WWE Service metrics are standard Kubernetes metrics as delivered by a standard Kubernetes metrics service. These can apply to any similar pod. The WWE container does not expose any Prometheus endpoint that would expose service-defined metrics.

You can query Prometheus directly to see all the available system metrics exposed by WWE. The following metrics are likely to be particularly useful:

  • container_cpu_usage_seconds_total
  • container_fs_reads_bytes_total
  • container_memory_working_set_bytes
  • container_network_receive_bytes_total
  • container_network_transmit_bytes_total
  • kube_pod_container_status_ready
  • kube_pod_container_status_restarts_total

For information about standard system metrics to use to monitor services, see System metrics.

For information about standard metrics to monitor Genesys Web services, see [[GWS/Current/GWSPEGuide/GWSMetrics#Metrics|]].


Alerts[edit source]

No alerts are defined for Workspace Web Edition.