Provision Workspace Web Edition
From Genesys Documentation
This topic is part of the manual Workspace Web Edition Private Edition Guide for version Current of Agent Workspace.
Contents
Learn how to provision Workspace Web Edition.
Related documentation:
RSS:
Workspace Web Edition configuration in Agent Setup
Use Agent Setup to configure your contact center, provision agents, and set up Workspace Web Edition.
Tenant provisioning
All Workspace Web Edition functionality are provisioned using Agent Setup, including the creation of Agents.
Provisioning WWE Ingress in AKS
Create or download the wwe-ingress.yaml file
Use the following wwe-ingress.yaml file template to create an ingress for WWE, adjusting the namespace according to your deployment):
apiVersion: extensions/v1beta1
kind: Ingress
metadata:
name: wwe-ingress
namespace: wwe
annotations:
# add an annotation indicating the issuer to use.
cert-manager.io/cluster-issuer: "selfsigned-cluster-issuer"
# Custom annotations for NGINX Ingress Controller
kubernetes.io/ingress.class: "nginx"
nginx.ingress.kubernetes.io/ssl-redirect: "false"
nginx.ingress.kubernetes.io/use-regex: "true"
spec:
rules:
- host: wwe.test.dev
http:
paths:
- path: /.*
backend:
serviceName: wwe-wwe-nginx
servicePort: 80
tls:
- hosts:
- wwe.test.dev
secretName: wwe-ingress-cert
Apply the yaml file to your namespace
Use the following command to apply the yaml ingress file you created to your namespace:
$ kubectl apply -f wwe-ingress.yaml -n wwe
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