OpenShift security settings

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Learn how OpenShift uses security context constraints (SCCs) to control pod permissions and how you can use arbitrary user IDs (UIDs) to enhance security against permissions escalation in the OpenShift environment. For general information on private edition security, see the security overview.

Early Adopter Program
Genesys Engage cloud private edition is being released to pre-approved customers as part of the Early Adopter Program. Please note that the documentation and the product are subject to change. For more details about the program, please contact your Genesys representative.

OpenShift uses security context constraints (SCCs) to control pod permissions. The goal is to provide an appropriate set of permissions that are limited—as much as possible, anyway—to a select group of users responsible for deploying and managing the private edition software. This is essentially a form of role-based access control (RBAC).

OpenShift comes with eight predefined SCCs with varying levels of access control. By default, all pods and containers in the private edition environment use the restricted SCC, which is the most restrictive of these predefined SCCs.

Arbitrary UIDs

OpenShift uses arbitrary, or randomly assigned, user IDs (UIDs) to increase access security. This means that the IDs of the users accessing the pods and containers and running the application processes are unspecified and unpredictable.

By default, the securityContext settings exposed in the values.yaml files of the respective services specify the user and group IDs for the genesys user (500:500:500). You must modify the Helm charts to enable use of arbitrary UIDs.

Modify Helm charts

Override the securityContext settings in values.yaml so that no specific IDs are defined for users and the group (the group defaults to root). You must do this for all of the levels at which the securityContext is specified in the Helm chart, for example:

 podSecurityContext:
   fsGroup: null
   runAsUser: null
   runAsGroup: 0
   runAsNonRoot: true

 securityContext:
   fsGroup: null
   runAsUser: null
   runAsGroup: 0
   runAsNonRoot: true

Check the ServiceAccount:

  • If your service uses the default ServiceAccount, which uses the restricted SCC, no further action is required, as this SCC does not enforce a UID/GID range.
  • If your service uses a custom ServiceAccount, you must verify that it has not been associated with an SCC that enforces a UID/GID range, such as the genesys-restricted SCC, which has been deprecated.
    For example, to identify if any services are set to use the genesys-restricted SCC, execute the following command:
    oc adm policy who-can use scc genesys-restricted -n <namespace>
    If any services have been deployed with the genesys-restricted SCC, Genesys recommends that you redeploy the service so that you use arbitrary UIDs.