Quick deployment tour

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Provides an overview of the overall deployment process.

Genesys Multicloud CX Private Edition Deployment overview

The following picture takes you through a quick tour of the steps involved in deploying Genesys Multicloud CX private edition. See the process table below the image for links to the relevant topics.

You must follow the same steps (as shown in the following picture) for setting up the cloud private edition infrastructure in different locations, for example, US West and US East. Repeat the same steps for setting up different environments such as pre-production, production, and so on.

Pe sg MultiCX quickdeptour.png

Process Related topics
Select the geographic location Architecture
Determine virtual networks and subnets Networking overview
Set up network, load balancers, firewalls and others Voice connectivity
Configure node pools Architecture
Configure storage Storage requirements
Install third-party services Software requirements
Install and configure logging and monitoring tools Configuring logging

Configuring monitoring

Download containers and Helm charts from JFrog Downloading your Genesys Multicloud CX containers
Customize Genesys Multicloud CX services' Helm charts for your deployments Overriding Helm chart values
Set up a Continuous Deployment (CD) pipeline Setting up a CD pipeline
Deploy Genesys Multicloud CX services using your CD pipeline Genesys Multicloud CX private edition services
In addition to the content available in this guide, supplemental technical reference information is also available in our public repository. You can access it from here. For easy navigation, we have also linked to it from other applicable sections in this guide.
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