Transaction List Block
From Genesys Documentation
Contents
Use this block when you want to assign transaction list values to variables.
Related documentation:
Using this block
You can use the Transaction List block when you want your Designer application to lookup a certain value in a transaction list and store it in a variable.
To use this block, add it to your application and click Add Assignment. Select the variable that will hold the assigned value, and then specify the details for the transaction list value you want Designer to lookup.
Tip
Using a Transaction List block can be useful in certain scenarios. But for more advanced database handling in Designer, Data Tables are recommended.Example
In this example, we want our application to obtain a password value from a transaction list.
We've defined a variable called TxListValue to hold this value. After adding the block to the application, we select that variable and provide the details for the transaction list value we want to assign it. In this case, we've told Designer to assign it the value for password in the APIKey section of the CaseLookupAPI transaction list.Tip
Variables are assigned string values when List, Item, and Key are all specified, or key-value pairs if you only specify List and Item (for example, {Key1:value1, Key2:Value2}).To learn more about how Designer handles secured data in variables, see Securing Variables.
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