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Article > Standalone : Yes or Other & ComingSoon : Yes or Other & Application : Agent Workspace or Callback or Pulse Reporting, Reporting GCXI or None

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Standalone: (Click arrow to add another value)
productshort:
Draft:ATC (176) · ATC (160) · Draft:ContentAdmin (132) · Draft:PEC-WFM (127) · PEC-WFM (98) · Draft:PrivateEdition (72) · Draft:WID (68) · Draft:PEC-GSM (59) · PE-GPR (57) · Draft:PE-GPR (52) · PrivateEdition (52) · Draft:PEC-REP (50) · WID (50) · Draft:PEC-AD (37) · PEC-REP (37) · Draft:PEC-OU (36) · Draft:HCA (35) · PEC-AD (35)
Other values:
Platform:
None (817) · Genesys Multicloud CX (3) · GenesysCloud (143) · GenesysCloud, GenesysEngage-cloud (4) · GenesysEngage-cloud (839) · GenesysEngage-cloud, GenesysCloud (2) · GenesysEngage-cloud, PureConnect (23) · GenesysEngage-cloud, PureConnect, GenesysCloud (56) · GenesysEngage-cloudNote: If the hierarchy will be managed and maintained by importing data or through integration with an existing HR system, the following section can be skipped as any manual changes made to the hierarchy will be lost the next time that the hierarchy is refreshed. (1) · GenesysEngage-onpremises (95) · GenesysEngage-onpremises, GenesysCloud (4) · GenesysEngage-onpremises, PureConnect, GenesysCloud (34) · GenesysEngagecloud (2) · GeneysyEngage_cloud (2) · Private Edition (2) · PureConnect (10) · PureConnect, GenesysCloud, GenesysEngage-cloud (237) · PureConnect, GenesysEngage-cloud (9) · PureEngage (13)
ComingSoon: (Click arrow to add another value)
Role:
None (1895) · Administrator (194) · Administrator, Agent, Developer, Supervisor (2) · Administrator, Agent, Supervisor (2) · Administrator, Developer (27) · Administrator, Developer, Supervisor (2) · Administrator, Reviewer (2) · Administrator, Supervisor (4) · Adminstrator (2) · Agent (18) · Agent, Supervisor (60) · Developer (78) · Staff (8) · Supervisor (2)
DisplayName:
Logging (23) · Getting started (20) · Metrics (17) · None (16) · Overview (11) · Interdependencies (8) · Get started (7) · Activity History (7) · Architecture (7) · Prerequisites (6) · Logging in and out (6) · About the data we track (6) · Cookies (6) · Action map performance (6) · Accessibility (6) · Get started with Genesys Predictive Engagement for Genesys Multicloud CX (6)
Other values:
TocName:
None (509) · Getting started (22) · Upgrade, rollback, or uninstall (11) · Configuration (10) · Genesys Cloud CX (10) · Genesys Multicloud CX (10) · Activity History (9) · Overview (9) · Prerequisites (8) · PureConnect (7) · Cookies (6) · About the data we track (6) · Logging in and out (6) · Action map performance (6) · Screen pops (6)
Other values:
Dimension:
None (2072) · ActionMaps (6) · ADResponse (6) · ADResponses (2) · Analytics (8) · api.session (6) · ArchFlow (12) · bots (2) · CallbackClickToCall (6) · Compliance (4) · ContentOffers (10) · Cookies (6) · deploydigital (4) · DevTracking (12) · EventsMethods (6) · FormTrackAPI (2) · FreqCap (4) · GPR Data Upload (2) · GPRDataUpload (4) · initialization methods (6) · Journey (7) · Journey Shaping (2) · JourneyData (12) · Modules (16) · Outbound (2) · Outcomes (8) · Segments (12) · Segments, Outcomes, ActionMaps (2) · Sessions (4) · UserComms (4) · UtilityMethods (8) · WebActions (11) · WebChat (14) · WebChatService (2) · WebMessaging (10) · WebTrackingLimit (2)
Product:
Genesys Predictive Engagement (331) · Workforce Management (225) · Internal Content Administration (156) · None (130) · Widgets (118) · Genesys Multicloud CX Private Edition (109) · Genesys Predictive Routing (106) · Reporting (87) · Agent Workspace (68) · Outbound (CX Contact) (63) · Genesys Skills Management (59) · Digital Channels (58) · Gplus Adapter for Microsoft Dynamics 365 (56) · Genesys Dialog Engine (46) · Gplus Adapter for Salesforce (42) · nGAGEMENT (42) · Callback (41) · Developer (40) · Designer (40) · Intelligent Workload Distribution (37)
Other values:
Manual:
Admin (173) · AdminGuide (162) · SDK (145) · Administrator (142) · Deployment (134) · Supervisor (126) · None (124) · Agent (116) · PEGuide (87) · Help (73) · Test (62) · WritersGuide (61) · User (58) · CXContact (48) · SupervisorHelp (40) · Operations (37) · RPRT (34) · ManageCC (33) · SCAPI (30)
Other values:
Application: (Click arrow to add another value)
UseCase:
None (2282) · BO02, BO03 (2) · CE01, CE19 (1) · CE06 (1) · ce18, ce31 (2) · CE27 (2) · CE31, CE41, EE31 (2) · CE37 (2) · SL09 (2)
PEPageType:
None (2092) · 21ecf3f4-ef12-4276-8872-1e0e3af9561e (15) · 2cad3824-b3b9-43aa-a726-143cc1aaefe2 (17) · 45d1441f-dc69-4a17-bd47-af5d811ce167 (2) · 55cef4ff-9306-4313-8fd8-377282a38478 (44) · 7617f411-2cb3-47cc-b3d8-5c3f8d0e295a (3) · 7a5823f3-05b5-412b-b580-e73e34079c41 (22) · 9c3ae89b-4f75-495b-85f8-d8c4afcb3f97 (48) · bf21dc7c-597d-4bbe-8df2-a2a64bd3f167 (1) · e38fb4a6-02d6-48d0-a6f1-32635fb394bc (3) · f94c5001-0cfd-4352-ace3-a27b07d5f3a1 (49)

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