APIs by Service

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This page lists specific API content by Genesys technology area.


API Resources

APIs by Technology Area

Digital

Alerting PureCloud

Altocloud All platforms

Chat PureEngage Cloud

Co-browse PureEngage Cloud

External Contacts PureCloud

Genesys Co-browse PureEngage On-Premises

Messaging PureCloud

WebChat PureCloud

WebRTC PureEngage On-Premises

Widgets All platforms

Outbound

CX Contact PureEngage Cloud

Outbound PureCloud

Engage (Soundbite) PureEngage On-Premises

Unified Communications and Collaborations

Consumer Messaging PureEngage Cloud

Content Management PureCloud

Geolocation PureCloud

Locations PureCloud

Notification PureCloud

Telecom

SIP Endpoint SDK PureEngage On-Premises

Telephony PureCloud

Inbound

Analytics PureCloud

Callback PureEngage Cloud

Context Services PureEngage On-Premises

Conversations PureCloud

Engagement (GES) PureEngage Cloud

Fax PureCloud

Flows PureCloud

Genesys Interaction SDK PureEngage On-Premises

Genesys Predictive Routing PureEngage On-Premises

Greetings PureCloud

Interaction Center Web Services PureConnect

Mobile Devices PureCloud

Presence PureCloud

Recording PureCloud

Routing PureCloud

Stations PureCloud

Statistics PureEngage Cloud

User Recordings PureCloud

Voicemail PureCloud

Self-Service & Automation

Architect PureCloud

Workforce Engagement Management

Architect PureCloud

Genesys Interaction Analytics PureEngage On-Premises

Genesys Interaction Recording PureEngage On-Premises

Genesys Skills Management PureEngage On-Premises

Quality Management PureCloud

Workforce Management PureCloud, PureEngage On-Premises

Open Platform

Authorization PureCloud

Billing PureCloud

Cloud Data Download Service PureEngage Cloud

GDPR PureCloud

Genesys Knowledge Center PureEngage On-Premises

Genesys Mobile Services PureEngage On-Premises

Genesys Task Routing PureEngage Cloud

Genesys Web Engagement PureEngage On-Premises

Groups PureCloud

Identity Provider PureCloud

Integrations PureCloud

Intelligent Workload Distribution PureEngage Cloud, PureEngage On-Premises

Languages PureCloud

License PureCloud

OAuth PureCloud

Organization PureCloud

Organization Authorization PureCloud

Provisioning PureEngage Cloud

PureCloud Embeddable Framework PureCloud

Response Management PureCloud

SCIM PureCloud

Scripts PureCloud

Search PureCloud

Service Client PureEngage Cloud

Tokens PureCloud

Users PureCloud

Utilities PureCloud

Web Services PureEngage On-Premises

Widgets PureCloud

Workspace PureEngage Cloud

Workspace Desktop PureEngage On-Premises

Workspace Toolkit PureEngage Cloud

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