Journey JavaScript SDK

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This is a draft page; the published version of this page can be found at ATC/Current/SDK.
This manual is for version Current of Altocloud.

Search the table of all articles in this guide, listed in alphabetical order, to find the article you need.

Article Description
Article Description
About Events methods Events methods allow developers to build functionality that reacts to state changes in the SDK.
About modules Learn about optional JavaScript files that enhance the functionality provided by the Journey JavaScript SDK.
About the tracking snippet Learn what happens after you deploy the tracking snippet on your web pages. Not what you're looking for? Try About tracking with Altocloud instead.
api.session.getCustomerCookieId Learn how to obtain a customer's cookie Id.
api.session.getData Learn how to obtain the data such as the short ID for a particular customer's session.
api.session.getId Learn how to get the Id of a particular session.
autotrackClick Learn how to configure which click events Altocloud tracks on your websites, so you have more accurate page tracking information for use in segments and outcomes.
autotrackIdle Learn how to configure when Altocloud detects inactivity on a webpage, so you have more accurate page tracking information for use in segments and outcomes.
autotrackInViewport Learn how to configure which element Altocloud tracks on your websites as they appear and disappear from the viewport, so you have more accurate page tracking information for use in segments and outcomes.
autotrackScrollDepth Learn how to configure which scroll milestones Altocloud tracks on your websites, so you have more accurate page tracking information for use in segments and outcomes.
autotrackURLChange Learn how to customize tracking for Single Page Application (SPA) websites. Alternatively, use your preferred tag manager to customize and deploy the SPA tracking snippet. For more information, see About event tracking with tag managers. If you are just getting started, read Tracking snippet.
Advanced tracking with cookies Learn how to use the Journey JavaScript SDK to refine how Altocloud tracks customer data. Alternatively, you can refine tracking using your preferred tag manager. For more information, see [[Draft:ATC/Current/AdminGuide/About_event_tracking|]].
Content offers lifecycle See the lifecycle of a content offer and the metrics that we capture at each state along the way. Lifecycle states are used in reporting and in determining the triggering behavior of action maps that use content offers.
Cookie usage Configure how Altocloud uses cookies to store customer data.
debug Learn how to send helpful messages to the console when you are troubleshooting tracking behavior.
destroy Learn how to use the destroy method to stop all Journey JavaScript SDK activity and remove all tracking information.
Display icons in the Journey gadget Learn how to use the SDK to display icons for tracked user behavior on the Journey map .
dom - ready Learn how to make a function handler to run when the DOM has fully loaded.
Exclude URL query parameters Exclude irrelevant URL query parameters to improve analytics.
Form Tracking API Learn how to use an API to track form submission and abandonment events, including what visitors enter in your forms.
forms:track Learn how to use theforms:track method to capture when users complete web-based forms.
Get started Get started using the Journey JavaScript SDK.
identify Learn how to use the identify method to add information to a customer record.
Initialization methods View the methods that initialize and destroy the Journey JavaScript SDK.
initialized Learn how to use the initialized method to be notified when the Journey JavaScript SDK has fully initialized.
init Learn how to use the init method to initialize the Journey JavaScript SDK.
load Learn how to add the functionality of a module to to the Journey JavaScript SDK.
Method reference View a list of all methods in the Journey JavaScript SDK.
off To unsubscribe from receiving notifications about a particular type of SDK activity, use ac('off').
once To receive a notification for only the first SDK event for a particular type of activity, use ac('once').
on To subscribe to receive notifications about a particular type of SDK activity, use ac('on').
pageview Learn how to use the pageview method to track when users view your webpages.
record Learn how to use the record method to capture website events.
serialize Learn how to use the serialize method to submit serialized data from a form.
Session methods View the methods that allow you to obtain data about a specific session.
Track the #hash portion of the URL fragment Track the #hash portion of URL fragments to include relevant information in analytics.
Tracking methods Learn about the methods available in the Journey JavaScript SDK that you can use to extend and enhance how Altocloud tracks customer activity on your website.
Map traits to link customer records Learn how to see more complete customer profiles in Live Now by mapping multiple records for the same customer.
Track a page's canonical URL Track the canonical URL of a page for precise pageview counts.
Examples: Events methods with content offers See examples how how to use Events methods with content offers.
Use Events methods with web actions Use Events methods to subscribe to events that occur during the lifecycle of Altocloud web actions such as web chats and content offers. This raw data can be streamed to third-party analytics platforms or to tag management platform data layers for use in analytics and reporting platforms.
Examples: Events methods with web chats See examples of how to use Events methods with web chats.
Utility methods Learn how to simplify calls to the Journey JavaScript SDK collection methods.
Web chat lifecycle See the lifecycle of a web chat and the metrics that we capture at each state along the way. Lifecycle states are used in reporting and in determining the triggering behavior of action maps that use web chats.
Web Tracking API Learn how to track user activity via an API.

Use the Journey JavaScript SDK to customize how Altocloud tracks and manages customer activity on your website.

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